Marketing Manager Resume Example Costco Wholesale, Inc.

MARKETING MANAGER

Executive Profile

Rare talent to conceptualize what is needed to enter and control significant position in markets for products and services. Skilled in the use of marketing information for identifying and qualifying leads, formulating strategic plans and sales development programs. Sharp customer service focus with the ability to lead service programs and measure results. Ability to understand business issues from the customer's perspective and match organization's capability to ensure customer satisfaction.

Skill Highlights

•Develops innovative promotional programs and effective advertising campaigns stimulating interest in company and product.

•Understands long-term business goals and objectives and develops a cost effective solution package to reach them.

•Involved in all aspects of marketing, from customer service and direct sales to product management and promotion.

•Utilizes demographic information, needs assessment and creative strategies to pinpoint new areas for development and growth.

Project management
Leadership/communication skills
Product development
Product line expansion
Business operations organization
New product delivery
Client account management
Human resources
Budgeting expertise
Negotiations expert
Employee relations
Self-motivated
Market research and analysis
Customer-oriented

Professional Experience

Marketing ManagerOct 1986 to Oct 2014
Costco Wholesale, Inc. － Lake Park, FL

Costco Wholesale Inc.
Palm Beach Gardens Responsible for developing and implementing marketing programs; tracking the results of marketing programs; increasing membership sales and renewals; establishing and maintaining relations with local community; attending civic and business functions as a representative of the company; and hiring, training and supervising marketing personnel.
Ranked in the top 10 of 200 plus east coast locations, number 1 in the SE out of 55 locations for membership sales.
Responsible for a $4.5 million dollar budget and supervision of over 100 employees.
Introduced an export program that now accounts for over $60 million in sales for the Florida Region.
Increased membership renewals by 20% and merchandise sales by 15%.
Have been instrumental in opening several new markets in the Southeast Region.
Responsible for bringing Costco to the forefront of community attention with community involvement.

Receiving ManagerAug 1999 to Oct 2001
Costco Wholesale Inc － Palm Beach Gardens, FL

Responsible for the scheduling and receiving of inventory for the warehouse.
Responsibilities also included security for the warehouse during morning hours.
Additionally inventory control was an important factor in that capacity.
Revised scheduling to promote and improve the flow of merchandise from docks to sales floor.
Improved relationship with merchants on floor for greater cooperation between departments and increased productivity.
Decreased merchandise held on dock which increased sales on the floor by 11% Decreased turn around time on returned merchandise by 45% to promote credits to our books on damaged and return to vendor products.
Thus decreasing the amount of damaged or returned inventory being held in an active inventory and expediting monetary credits to our bottom line.
Improved relationships with outside vendors, thus improving appointment times, scheduling conflicts and inventory shortages.

Assistant Front End ManagerSep 1988 to Apr 1992
Costco Wholesale Inc － West Palm Beach, FL

Responsible for the flow of members through the front end point of sale quickly and efficiently.
Additionally, oversaw the scheduling of 70 employees and handled issues in the areas of human resources, discipline, inventory control and quality control.
Brought front end productivity up 35% to surpass company goal.
This resulted in me being sent to other locations in the area to train their personnel on our procedures.
Put controls in place that helps the warehouse reduce its already low shrink by 7%.
Improved morale, which resulted in decreased sick calls and lost workdays by employees.

Lieutenant, Shift SupervisorJan 1981 to Oct 1986
Inter-City First Aid Squad － Lake Park, FL

As the Lieutenant, shift supervisor, it was my responsibility to make sure that adequate emergency service coverage was available in our coverage area.
Additionally, we were responsible for providing both basic and advanced life support transport services for patients needing specialized treatment at other facilities.
I was in charge of 7 emergency response vehicles and 20 emergency services personnel ranging from Emergency Medical Technicians, Paramedics, Nurses, Medical Director and flight crews.
While there, the company was increased in size from 3 response vehicles to 7.
This agency was non-profit and did not depend on a tax base.
All the funds necessary to increase business size was raised by donations and billing.
Was able to get billing computerized thus making it more organized and traceable for accounts payable and receivable.
Developed spreadsheets to track productivity and inventory usage by personnel.
This enabled us to staff adequately and to decrease random ordering resulting in better control on inventory and ultimately reduce costs.

Education

Business ManagementFlorida Atlantic University － Boca Raton, FL, US

Associate of Science, Emergency Medical ServicesPalm Beach Community College － Belle Glade

Boca Raton

High School DiplomaChristian Day School - College Preparatory High School － Belle Glade, FL, US

Skills

•Develops innovative promotional programs and effective advertising campaigns stimulating interest in company and product.

•Understands long-term business goals and objectives and develops a cost effective solution package to reach them.

•Involved in all aspects of marketing, from customer service and direct sales to product management and promotion.

•Utilizes demographic information, needs assessment and creative strategies to pinpoint new areas for development and growth.

•A natural ability to motivate as well as quickly pinpoints and channels an individual's potential and expertise.

•Proven ability to train personnel in a variety of topic and issues.

•Skilled in all aspects of training and development including planning, budget control, implementation, instruction, performance evaluation and motivation.

•Demonstrated ability in organizational development, providing a team approach based upon cooperation and mutual goal accomplishment.

Additional Information

Recipient Presidents Award, Costco Wholesale
Recognition by Cities in Schools, Broward County for volunteer work
Recognition by Martin County School District for business involvement in school system
Recipient, Maltese Cross, meritorious service above and beyond the call of duty, Inter-City First Aid Squad
Recognition by Palm Beach Gardens Police Department for community involvement

Professional Affiliations

Member of:

The Stuart / Martin County Chamber of Commerce ( Past member Executive Committee)
The Palm City Chamber of Commerce (Past President, Board of Directors and member of Board of Directors)
The Northern Palm Beaches Chamber of Commerce
The Annenberg Grant Submission Committee for Palm Beach County Schools.
Patron Sponsor of the Treasure Coast Angel Investment Forum
Past member of the Board of Directors, Miami Children's Hospital Foundation
Past member of the Beacon Council, economic council
Past member and sponsor of The Summit of The Americas

Resume Overview

Companies Worked For:

Costco Wholesale, Inc.
Costco Wholesale Inc
Inter-City First Aid Squad

School Attended

Florida Atlantic University
Palm Beach Community College
Christian Day School - College Preparatory High School

Job Titles Held:

Marketing Manager
Receiving Manager
Assistant Front End Manager
Lieutenant, Shift Supervisor

Degrees

Business Management
Associate of Science , Emergency Medical Services
High School Diploma

Marketing Manager Resume Example

Resume Score: 90%

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