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marketing manager resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and focused Project Management Specialist with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in marketing, driving sales, special projects, staff training and development, customer service and process improvements.

Skills
  • Business Development
  • Project Management
  • Strategic Planning
  • Partnership Development
  • P&L Management
  • Digital Marketing
  • Corporate Communications
  • Marketing Campaign Management
  • Budget Administration
  • Staff Management
  • Customer Service
  • A/P and A/R Proficiency
  • Payment Collection
  • Year-End Reconciliation
  • Document Management
  • Records Management
  • Coding Error Resolution
  • Medical Terminology
  • Healthcare Claim Coding
  • Office Health Records Preparation
  • Past Due Account Management
  • Electronic Health Record Applications
  • Medical Billing Processing
  • Medical History Recording
  • Compliance Verification
  • Attention to Detail
  • Charting and Clinical Documentation
  • EMR Systems
  • Medical Histories and Vital Statistics
  • Records Review
  • HIPAA Compliance
  • Appointment Scheduling
  • Treatment Documentation
  • Insurance Verification
  • Patient Admission
  • Patient Information Verification
  • Doctor Communication
  • Billing Procedures
Experience
Marketing Manager, 03/2020 - Current
Clark Dietz Wausau, WI,
  • Covid 19 reopening, marketing, grants: Consulted, implemented, and passed state inspections for reopening with compliance, websites with touchless pay options (commerce)
  • Developed social media marketing strategies to help brand company and increase sales.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Tracked, analyzed and reported on marketing program results.
  • Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
  • Creating online ordering or appointment software for several companies
  • Google ads specialist to drive traffic and SEO management
  • Business, marketing strategy and websites or online customer management systems for: TNT Lanes, Roxys Diner, Spanaway Covid Testing, Pediatric Specialty Practices, Puget Sound Diagnostics, and Puyallup Summit Dental Center
  • I do still currently freelance consult and I own this company.
Project Manager, 08/2021 - 03/2023
Trane Technologies Plc Saint Louis, MO,
  • Revenue cycle management, including coding, billing, submitting, tracking bills, and posting while following strict HIPAA guidelines.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Audit bills daily, correct denials, appeal, and stay current on coding guidelines. I lead a billing team, assigned projects, checked accuracy and handled the entire A/R project. Including hiring, training, and building the team and their processes.
  • Answered phones, handled patient questions, referrals, records requests, scheduled appointments, and gave results.
  • Managed our entire Covid-19 operation in office and our drive-thru site location. Taking samples, preparing to send to an outsider lab or preparing them for our lab in office (PCR). As well as did rapid testing and other CLIA waved tests such as Covid 19, Flu A/B, Strep, RSV, urine samples, and blood glucose monitors (as well as others).
  • Basic back up medical assisting when needed. Prepared patient rooms, prepare patient for the doctor, Anthropometric measurements, vital signs, and basic medical history.
  • Experienced using Aprima, Office Practicum, and Epic EMR software. As well as office applications and equipment.
General Manager, 07/2019 - 07/2021
Proper Hospitality Los Angeles, CA,
  • Oversight of all operations, Arcade, Billiards, Bowling, Cafe, and Lazer tag
  • Human Resources, Budgeting, Mechanics, Vendor contracts, Events, Leagues, Tournaments, Inventory, Payroll, Scheduling, Menu planning, Promotions, Corporate Contracts and Parties, Marketing, and Public Relations
  • I spearheaded a youth league by writing and obtaining grants, managed special Olympics events for multiple counties, and booked and ran a D.A.R.E conference.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored progress by establishing plans, budgets and measuring results.
Education and Training
Bachelors: Business Administration, Marketing, Expected in 07/2020
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WESTERN GOVERNORS UNIVERSITY - , WA
GPA:
Status -

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Resume Overview

School Attended

  • WESTERN GOVERNORS UNIVERSITY

Job Titles Held:

  • Marketing Manager
  • Project Manager
  • General Manager

Degrees

  • Bachelors

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