Ability to direct multiple complex projects from concept to fully operational status. Goal-oriented individual with strong leadership capabilities. Demonstrated proficiency with Microsoft products and Workforce Management applications. Organized, highly motivated, and detail-directed problem solver. Proven ability to work in unison with staff, peers, and leaders.
•Generated private insurance, HMO, PPO, Medicaid and Medicare billing claims for a 15-physician practice.
•Interacted with carriers such as Coventry, United Healthcare, Aetna and Family Health Partners.
•Resolved denials, credit balances and credentialing issues.
•Posted cash applications, entered charges and discussed billing issues with patients, doctors and insurance providers.
Management and Human Relations Cum Laude
Management, supervision, strategic planning, billing and reimbursement, call center operations, customer service, data analysis, insurance, payroll, performance evaluation, quality assurance, excellent written and oral communications
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