Manufacturing Operations Manager Resume Example

• Assessed, optimized and elevated operations to target current and expected demands.
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
• Hired, trained and managed team of 8 to 10 associates, including evaluating performance and enforcing disciplinary actions.
• Processed shipments and maintained stock shelf organization.
• Met budget targets by controlling expenses and eliminating wasteful behaviors.
• Secured store perimeter and enforced procedures to minimize losses and protect store assets.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
• Oversaw inventory management with cycle counts, audits and shrinkage control.
• Updated store pricing, signage and merchandising based on current promotions.
• Delegated work to employees based on shift requirements, individual strengths and unique training.
• Minimized financial discrepancies by accurately controlling monthly operations budget.
• Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
• Wrote order supply requests to replenish merchandise,
• Hired and trained employees, Trained all New Store Managers in Lafayette District.
• Oversaw daily cash register operations and cash management and kept errors at minimal rate.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Enforced adherence to policies, standards and security protocols.
• Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
• Reduced process lags by effectively managing 8 to 10 employees for productivity and efficiency improvement.
• Greeted and assisted all customers daily in high-traffic retailer.
• Arranged inventory in rotation from oldest tonewest, moving aging items to customers first to maintain fresh stock.
• Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into Circle K system.
• Counted cash drawers and made bank deposits.
• Supported management in exceeding customer service and quality standards.
• Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
• Trained all new assistant managers and employees on store security, monetary procedures and customer service expectations.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
• Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
• Maintained daily record of all transactions.
• Trained staff to deliver outstanding customer service and assistance.
• Fostered healthy team environments to promote collaboration and boost productivity.
• Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
• Participated in manager meetings on monthly basis.
• Oversaw inventory management to minimize waste.
• Delivered excellent customer service by greeting and assisting each customer.
• Managed store appearance, including merchandising and displays, signage, decorations and cleaning.

• Planned and optimized warehouse work processes to improve fulfillment system efficiency.
• Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
• Established and maintained good relations with customers, vendors and transport companies.
• Provided information to shipping and receiving personnel regarding inventory stock.
• Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
• Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
• Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
• Managed vendor relationships to support supply chain and maintain product quality.
• Trained staff on material handling processes to reduce shipping times.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Manual Lathe Machinist