manufacturing operations manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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Professional Summary

Driven Operations Manager with 14 years of managerial aerospace experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing a solid understanding of aerospace manufacturing practices, excellent communication skills, and talent for spotting areas needing improvement and implementing changes with a strategic approach.

  • Fast Pace Production Line Management
  • Understanding Of Aerospace Manufacturing Processes And Procedures
  • Cross-Functional Teamwork / Collaboration
  • Production/Project Management
  • Staff Motivation, Development, And Training
  • Budgeting And Finance Accountability
  • Product Life Cycle Management
  • New Product Introductions Strategies
  • Capabilities And Resources Analysis
  • Risk Mitigation Analysis
  • Manage 120+ bargaining and 8 non bargaining members
  • Six Sigma Lean Manufacturing Green Belt
  • SAP Material Requirements Planning Systems (MRP)
  • Word/Power Point/ Excel/ Microsoft Project
Work History
Operations Manager, 06/2020 - Current
Goodwill Industries Of Southeastern Michigan Lambertville, MI,

Manage fast pace manufacturing department of military products by overseeing the day-to-day operations to ensure production schedule, budget, and quality specifications are meeting customer's requirements and achieved 0 past due with a 97% on-time delivery rating while reducing labor by 37%.

  • Provide departmental performance in weekly executive meetings on operational safety, quality, budget, human resources, on-time delivery, and strategic vision and long-range planning.
  • Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules, budget and risk mitigation plans.
  • Manage manufacturing team on daily production activity and equipment utilization throughout multiple manufacturing departments to ensure on-time delivery and quality compliance.
  • Direct initiatives to achieve regulatory compliance, foster good manufacturing practices and cross-train existing members to maximize team agility and performance.
  • Monitor daily shifts performance to provide early warning of potential problems and allow team to know when to make adjustments to keep product on schedule.
  • Investigate and resolve departmental non-conformance with cross-functional teams to reduce COPQ and improve productivity and efficiency.
Manufacturing Operations Manager, 02/2016 - 06/2020
Arista Networks, Inc. Oklahoma City, OK,

Managed the in-sourcing transformation project of importing an aerospace manufacturing factory into the facility and working closely with the cross-functional team to ensure the seamless transition of production, quality, and maintaining project budget while achieving a $2.6 Million cost savings with an increase in productivity in the manufacturing line and improving customer's on-time delivery in 2019.

  • Managed and evaluate schedule, labor, budget, safety, and quality activity matrix to measure factory's performance.
  • Reported on factory's KPIs to multiple levels of leadership within company and customers during program reviews.
  • Managed cross-functional team comprised of manufacturing engineering, planning, quality, and technicians on multiple projects in meeting inventory levels, productivity, quality goals, and program schedules.
  • Directed daily production/manufacturing priority and direction to 37 direct and 12 Indirect employees by setting production scheduling goals and objectives, defining roles and responsibilities, and providing overall training on company's and customer's processes and procedures.
  • Managed production capacity requirements according to demand forecast and generated production resource requirement plan to include labor, equipment, fixtures, tools, and subcontractor's material flow to meet current and future production demand
  • Trained members in current regulations and practices to prevent mishaps and promote overall factory safety.
  • Drove continuous improvement initiatives to improve quality, material flow, and production efficiency.
New Product Introduction Manager, 11/2008 - 02/2016
Belkin Corporation Torrance, CA,

Managed the fast pace New Product Introduction (NPI) team to ensure project schedule, budget, and milestones from inception to full-rate production demands. By working closely with cross-functional teams and coordinating efforts between Customers, Engineering, and Operations, the team completed 30+ projects, including numerous major sub-systems for the Bleed Air Management Aircraft Systems, into production in a two-year period, which accounted for 38% of monthly shipments.

  • Served as manufacturing project lead on Integrated Product Teams (IPTs) responsible for coordinating with cross-functional team to ensure program completion while managing concurrent design and build scheduling, manufacturing costs, risk abatement, and change implementation.
  • Reported on program's performance (i.e. quality, budget, schedule, and risk assessment) to leadership to ensure staffing, equipment, materials, and services supported project schedules.
  • Managed departmental material availability, capacity plan, human resourcing, and equipment utilization to ensure efficiency and work in process while achieving inventory levels
  • Managed manufacturing development processes where manufacturing and assembly tooling were designed and produced for rapid prototype stages though full-rate production
  • Developed short-term and long Supply Chain/Production strategy such as LTA's and PFEP to address hardware logistics and inventory levels
  • Trained, coached and monitored staff to ensure smooth transition of new programs into full-rate production
Product Line Manager, 03/2008 - 11/2008
Aar Corporation Miami, FL,

Managed focus factory team of manufacturing engineering, production planning, supply chain, and technicians to ensure daily delivery goals were achieving customer's and company's production goals. By implementing better manufacturing plans, supply chain strategies, inventory level management, and improving product flow, the lead times were reduced by 43% while increasing the first pass yield to 98%.

  • Provided operations leadership and by using lean manufacturing methods as cornerstone of daily activities required to deliver business results in areas of safety, quality, delivery, inventory, and productivity
  • Reviewed MRP processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures, and duty assignments, considering budgetary limitations and time constraints
  • Provided communication to all team associates to make sure understanding and attainment of performance goals, daily, weekly and monthly shipments
  • Developed and carried out Kaizen plans, daily layered accountability targets, lean conversion, and budget plans.
    Implemented Kanban systems and vendor managed inventory as required to improve on-time delivery and cut inventory levels
  • Ensure proper staffing levels, quality, and quantity, to meet customer requirements and make productivity targets
  • Took active role in safety awareness and accident prevention
New Development Supervisor, 06/2000 - 03/2008
Whittaker Controls Inc Meggitt Controls Systems City, STATE,

Supervised production planning and supply chain for new products through prototype stages, qualification, and into full-rate production.

  • Team member of integrated new product development team, working closely with engineering, manufacturing, contracts, and quality
  • Analyzed and suggested most rapid manufacturing and procurement methods to achieve fast lead-times on short-fuse new development programs
  • Interfaced with customers during program status review meetings
  • Competitively sourced and negotiated purchasing contracts to meet cost targets for new products
  • Achieved rapid manufacturing lead-times on prototypes, development, test and first production units by utilizing advanced manufacturing methods, such as stereolithography and working closely with machine shops and critical vendors
  • Performed review and approval related to Materials, BOM or Routings
Bachelor of Science: Business Management, Expected in 06/2024
Capella University - Minneapolis, MN
Status -
Six Sigma, Lean Manufacturing: , Expected in 11/2006
Glendale Community College - Glendale, CA
Status -
APICS Certification Courses: , Expected in 03/1994
Learning Tree University - Chatsworth, CA
Status -

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Resume Overview

School Attended

  • Capella University
  • Glendale Community College
  • Learning Tree University

Job Titles Held:

  • Operations Manager
  • Manufacturing Operations Manager
  • New Product Introduction Manager
  • Product Line Manager
  • New Development Supervisor


  • Bachelor of Science
  • Six Sigma, Lean Manufacturing
  • APICS Certification Courses

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