Manufacturing Material Handler resume example

• Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
• Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Checked rooms per day to verify vacancies post-checkout.
• Completed jobs each while maintaining satisfaction rating from customers.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Coached new Trainees by demonstrating approved cleaning procedures.
• Checked inventory for required supplies and made lists for needed cleaning products.
• Interacted pleasantly with clients and guests when performing daily duties.
• Organized supplies for efficient use based on expected customer needs.
• Requested maintenance orders to fix non-working equipment and address room damage.
• Responded to guest requests for linens and other hotel items quickly, which increased patron satisfaction rates.

• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
• Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
• Provided exceptional service to customers of establishment.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
• Calculated charges, issued table checks and collected payments from customers.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.

• Established and enforced clear goals to keep employees working collaboratively.
• Complied with company policies, objectives and communication goals.
• Resolved customer complaints and adjusted policies to meet changing needs.
• Inspected incoming supplies to conform with materials specifications and quality standards.
• Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
• Greeted customers and responded to requests for information.
• Supported front end procedures to keep items well-stocked to prevent shrinkage.
• Processed exchanges and returns by inputting in company database.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
• Contributed to positive, organized store appearance through communication and Organization
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Built and maintained effective working relationships with peers and upper management.