Enthusiastic and highly motivated professional with solid and diverse experience in a variety of fields managing overall operations and optimizing organizational processes. Adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a dedicated and hardworking leader with a history of streamlining operations and increasing efficiency with experience in Leadership Development, Warehousing and Logistics
Education
Bachelor of Science: Leadership and Management , Expected in 08/2019 Rutgers, The State University of New Jersey - Newark, NJ, GPA:
Graduated Cum Laude with a 3.5 GPA on a 4.0 scale
Relevant Coursework: Supply Chain Management, Human Resource Management, Executive Leadership, Management Skills, Negotiations, Product Operational Management, Business Policy & Strategy, Intro to Marketing, Finance, Business Research Methods, Financial Accounting, Managerial Accounting, Microeconomics, Macroeconomics, Intro to Entrepreneurship, Ethics in Business, International Business
Work History
Manager, Warehouse Logistics, 02/2021 to Current Bell Helicopter – Amarillo, TX,
Shipping and Receiving:Incoming Shipments - Verifies, documents, records and determines storage location
Compare identifying information and counts, weights, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Record receipta of incoming materials and equipment. Unpacks and examines incoming shipments, determines any damaged or unacceptable items, records and reports any discrepancies in quantity and corresponds with Supply Chain to ensure information regarding damages or shortages can be rectified
Determine proper location and storage for incoming material
Ensure Purchasing receives documents for incoming material(s)
Outbound Shipments - Oversees preparation of goods for sales orders
Check that sales orders are prepared per Pick List and/or special instruction, completing the Order Check Sheet and signing-off
Oversee that shipment requirements are being completed including: Neutralizing and cleaning packaging for shipment - Labeling product (Product/GHS/address/DOT) - Seal and secure packs for shipment - Special Instructions per request of customer - Documents preparation (CoA, BOL, SDS, and others based on transportation means)
Arrange Logistics including designating carrier based on receipt of freight quotes and scheduling pick-up
Maintain inventory of shipping materials and supplies
Warehouse organization and cleaning
Maintain a clean, well-organized warehouse
Maintain shipping container inventory sheet
Manage with inventory or cycle counts
Manage quarantine inventory
Monthly Report:
Provide monthly reports to senior directors
Use Go-Canvas to create, run and analyze shipping reports
Sales Support:
Obtain Freight Quotes/Estimates for potential sales orders
Track shipments to ensure delivery is made or delays/issues alerted to CSR/Sales
Arrange and complete required documents for export sales orders
Photo confirmation of outbound shipments (or damaged inbound) specifically:
FTL or FCL loads
Overseas shipments
Customers with specific requirements
Others as required
Systems and Processes:
Use computer or electronic devise to complete required tasks
Go-Canvas: complete workflow tasks or create notifications, screens, processes, pictures
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving operational results.
Operations Team Lead, 01/2020 to 02/2021 Adp – Pensacola, FL,
Supervised a team of over 100 employees, delegated tasks and held each employee accountable for completing assignments.
Managed quality assurance program, including on-site evaluations, internal audits and customer complaint surveys.
Monitored department metrics derived from raw company data to track improvements in organizational efficiency and optimize operational strategies.
Supported senior company leaders by delivering daily reports outlining performance to aid in business decision-making and drive process improvements.
Maximized productivity by conducting thorough reviews of daily operations, keeping detailed records of daily progress to identifying and rectifying areas for improvement.
Attended daily interdepartmental meetings with company management and senior management members to devise and deploy improvement strategies, facilitating consistent workflow throughout the organization.
Displayed patience, strong communication skills and the capability of giving and receiving effective feedback including disciplinary action conversations.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Cross-trained existing employees to maximize team agility and performance.
Mentored associates and trainers by relaying information on company procedures, safety requirements and operational goals and delivered constructive criticism upon completion of job tasks.
Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
Held meetings with employees to evaluate performance and make plans for improvement.
Warehouse Lead, Distribution and Logistics , 09/2017 to 03/2019 Mohawk Industries Inc. – City, STATE,
Responsible for supervising, training and development of hourly employees, estimating personnel needs, assigning work, meeting completion dates, and ensuring consistent application of organizational policies
Supervised staff during various inbound and outbound freight operations
Maintained control of resources to ensure on-going operations within the established budget, productivity and efficiency standards; developed and maintained effective working relationships with other departments to proactively address issues that may potentially impact the quality of the production process or product
Ensured compliance with all company housekeeping, zero landfill, safety rules and procedures
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Oversaw and maintained efficient work flow of distribution center using WMS to pull reports and provide data
Entered freight arrival, freight transfers, and delivery manifest data into the computer system
Maintained count list of items received or shipped and checked against bill of lading, recording any discrepancies
Responsible for the imaging/scanning, preparation, and distribution of bills of lading, driver manifest and other documents
Maintained accurate records to investigate, resolve, and respond to inquiries regarding overages, shortages, and damaged freight issues
Responsible key holder tasked with on-time opening and/or closing of warehouse facility, removal of glad hand locks and distribution of equipment keys (company tractors)
Daily use of Microsoft Word, Excel, Outlook and AS400 management system
Skills and Competencies
Exceptional Communication and Administrative skills
Motivational Team Leader and Coach
Cultural Intelligence and Diversity
Judgement and Complex Decision Making
Time Management
Emotional Intelligence (EQ) and Interpersonal skills
Creativity, Adaptability and Flexibility
Problem Solving and Critical Thinking skills
Proficient in MS Word, Excel, PowerPoint and Outlook
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