Manager, Special Projects Resume Example

Public Affairs and Communication

• Provided strategic oversight to new and unplanned projects with agility and flexibility as designated by the Chief Executive Officer
• Conducted background research, analysis and prepared briefing and advance materials to support CEO's broad range of activities and engagements, both internally and externally
• Supported CEO's engagement with the board of directors by assisting with meeting material preparation, as appropriate; by working collaboratively with those who assist and support the board; and by attending selected meetings
• Liaised between CEO and key staff to ensure clear lines of communication, sharing of resources and information, and assisted with joint projects and initiatives as needed
• Directed all media and public relations efforts for the organization
• Managed all online communications for projects, including those from social media, email and website sources
• Conceptualized content, oversaw design and photography of all print and media campaigns

Fundraising

• Planned scope and format of fundraising gala, established and monitored budgets
• Negotiated contracts with outside vendors; organized logistics and décor; partner with graphic artist for event collateral design
• Organize registration of event participants.
• Reviewed event bills for accuracy, and payment approval
• Hired, trained, and supervised volunteers and support staff required for gala
• Solicited sponsorships and in-kind donations for fundraising event
• Raised over $100,000 for Women's Health pavilion campaign (2019)

Operations

• Managed and evaluated workflow and productivity, making changes where necessary
• Effectively directed and oversaw staff, designing schedules to meet the needs of the department as well as the needs of employees.
• Lead transition team from Mitel phone system to Comcast VoIP system for 200 users for 2 sites
• Collaborated with IT to conduct phone system troubleshooting and resolve general software and hardware issues
• Negotiated contract terms, partnered with IT to implement integration of Intrado, an automated appointment reminder system
• Reviewed service bills for accuracy and payment approval (landline, fax, internet, cellular, etc.)

Title X and Teen Pregnancy Prevention

• Resident expert on Title X and U Choose Teen Pregnancy program compliance and requirements
• Ensured the implementation of overall program goals and objectives, the timely submission of quarterly and annual reports
• Collaborated with interdisciplinary team to identify data collection obstacles via scheduled weekly and ad-hoc meetings
• Implemented EMR (Centricity) and state (Ahlers) software integration to enable better data collection and reporting
• Provided daily program updates to leadership team
• Organized basic quality trainings on process improvement methodologies to build a culture of continuous improvement within the organization
• Participated in seminars and special training events or other activities as designated by project grantor