manager sp server catering specialist resume example with 14 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished Business owner and Sales Manager offering 12 years of experience developing and maximizing customer sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Hardworking and driven to revitalize sales operations and align procedures to maximize profits and client acquisition.

  • Supervised team of more than 30 staff members.
  • Personally obtained more than 100 contracts with fueling companies
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Doubled fuel sales from previous owner within one year of signing the purchase agreement.
  • Overturned a loss of profit from previous restaurant management into a profit of $20k a month
  • Coordinated the placement of 45 entertainment machines in multiple locations through networking
  • Staff Management
  • Sales expertise
  • Point of Sale Knowledge
  • Guest Relations Management
  • Technical documents comprehension
  • Customer service expert
Work History
04/2017 to 09/2020
Manager, SP, Server, Catering Specialist Vcfo Holdings, Inc. Waco, TX,
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Analyzed the guests needs, provided them options based on their budget, head count, and event type.
05/2007 to 10/2016
Sales Coordinator/ Owner Nicolette's Amusement City, STATE,
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Worked alongside retail representatives to boost sales by providing entertainment to their guests.
  • Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Facilitated retailers on training to track their amusement sales and profit margins
03/2006 to 07/2014
CEO Pooroboys Oil Company Inc. City, STATE,
  • Strategically increased desiel fuel sales by 35,000 gallons a month in less than a year by negotiating fuel contracts with trucking companies.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Achieved substantial fuel sales by using market expertise and business knowledge to make proactive decisions.
  • Led operational oversight and budgetary supervision for 3 locations.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
  • Maintained effective staff and resource utilization rates to balance financial and operational obligations.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
03/2006 to 07/2014
Manager of Business Development and Sales Sunshine Bar And Grill City, STATE,
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Prepared for and executed new menu implementations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
Expected in
No Degree: Computer Engineering
Trident Technical College - Charleston, SC
Expected in 03/2015
Realestate Certification: Real Estate
Trident Association Of Realtors - Charleston, SC,
Expected in
High School Diploma:
Fernandina Beach High School - Fernandina Beach, FL,

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Resume Overview

School Attended

  • Trident Technical College
  • Trident Association Of Realtors
  • Fernandina Beach High School

Job Titles Held:

  • Manager, SP, Server, Catering Specialist
  • Sales Coordinator/ Owner
  • CEO
  • Manager of Business Development and Sales


  • No Degree
  • Realestate Certification
  • High School Diploma

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