High-performing and versatile Business Operations Manager experienced in financial analysis, strategic management and process improvement within a regulated healthcare/pharmaceutical environment. Specialization in managing, analyzing and containing overhead costs, making business-sound decisions and providing exceptional customer service. A strong leader who possesses a high degree of integrity, compassion and an outstanding work ethic with proven abilities in team building, coaching and development.
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Specialized skills in the following competencies that are an invaluable asset to any healthcare organization:
Worked directly with the Executive Director, Operations (now SVP, Operational Excellence) in a newly created position.
Restructured and harmonized US Facilities' budgeting, tracking and analysis process. Managed 15 cost centers for 11 buildings; accountable for over $17 million in operating expenses per year.
Accountable for St. Louis and Cincinnati departmental business operations and site administrative/soft facility services for St. Louis location; managed 4 employees that performed administrative support for site.
Branch Manager (Rental) 2008
Sales Representative (Rental) 2007 – 2008
Management Trainee 2006 - 2007
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