High-performing and versatile Business Operations Manager experienced in financial analysis, strategic management and process improvement within a regulated healthcare/pharmaceutical environment. Specialization in managing, analyzing and containing overhead costs, making business-sound decisions and providing exceptional customer service. A strong leader who possesses a high degree of integrity, compassion and an outstanding work ethic with proven abilities in team building, coaching and development.
Specialized skills in the following competencies that are an invaluable asset to any healthcare organization:
Worked directly with the Executive Director, Operations (now SVP, Operational Excellence) in a newly created position.
Restructured and harmonized US Facilities' budgeting, tracking and analysis process. Managed 15 cost centers for 11 buildings; accountable for over $17 million in operating expenses per year.
Accountable for St. Louis and Cincinnati departmental business operations and site administrative/soft facility services for St. Louis location; managed 4 employees that performed administrative support for site.
Branch Manager (Rental) 2008
Sales Representative (Rental) 2007 – 2008
Management Trainee 2006 - 2007
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