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Manager Of Operations Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Talented Operations Manager bringing 23+ years of experience and demonstrated record of accomplishment in managing 3PL's. Proficient in operational enhancements, quality improvements and team leadership based on operations strategies. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.

Skills
  • Staff training and development
  • Business process re-engineering
  • Cost reduction and containment
  • Multi-unit operations management
  • Incidents management
  • Systems knowledge SAP, PKMS, Manhattan, Lotus, Red Prairie
Education and Training
UCR Riverside, CA, Expected in 06/2001 Bachelor of Arts : Business Administration And Management - GPA :
Experience
Hillel: The Foundation For Jewish Campus Life - Manager of Operations
Cincinnati, OH, 12/2018 - Current
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Entegris, Inc. - Operations Manager
Dresden, DE, 04/2015 - 12/2018
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Identified shared data elements and relationships between data elements and processes, people and systems.
  • Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
  • Limited inventory discrepancies by creating online inventory system using [Software].
  • Maximized transition efficiency and planned and executed physical relocation, including floor plans, furnishings and wiring placement.
  • Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.
Ugi - Operations Supervisor
Naples, FL, 06/2010 - 04/2015
  • Trained, mentored and motivated employees to maximize team productivity.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Reduced process lags and trained team members on best practices and protocols.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Assessed team proficiencies, identifying and targeting areas for improvement.

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • UCR
Job Titles Held:
  • Manager of Operations
  • Operations Manager
  • Operations Supervisor
Degrees
  • Bachelor of Arts

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