manager of operations resume example with 15+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Talented Operations Manager bringing 10+ years of experience and demonstrated record of accomplishment in Warehousing. Proficient in operational enhancements, quality improvements and team leadership based on Training Skills strategies. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.

  • Business Process Re-Engineering
  • Policies and Procedures Implementation
  • Workforce Training
  • Decision Making
Education and Training
ICDC College - Lawndale Lawndale, CA Expected in 09/1998 Associate of Occupational Studies : Business Administration And Management - GPA :
George Washington Preparatory High School Los Angeles, CA Expected in 06/1994 High School Diploma : - GPA :
Los Angeles Southwest College Los Angeles, CA Expected in : - GPA :
Electronic Arts - Manager of Operations
Virginia, MN, 09/2017 - Current
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Organized and facilitated budgets, product estimates, sales forecasts, and product allocations to maximize resource utilization and customer sales opportunities.
  • Prepared financial analysis for contract negotiations and product investment decisions.
  • Evaluated invoices and shipping paperwork for accuracy and compliance.
United Natural Foods Inc - Warehouse Clerk
Lincoln, RI, 02/2013 - 09/2015
  • Received, stored and shipped goods and materials.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Prepared inventory for shipment by attaching tags and labels.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Sage Hospitality Resources, Llp - Restaurant Supervisor
Boston, MA, 05/2008 - 09/2011
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Managed accounts payable, accounts receivable and payroll.
  • Kept operations in compliance with food safety regulations.
  • Adhered to all food safety regulations.
Spectrum Brands - Warehouse Worker
Titusville, FL, 01/1995 - 10/1999
  • Received deliveries, scanned packages and updated orders in internal database.
  • Used pallet jacks to move items to and from warehouse locations.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Loaded trucks for outbound orders and unloaded trucks for inbound orders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Prepared inventory for shipment by attaching tags and labels.

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Resume Overview

School Attended

  • ICDC College - Lawndale
  • George Washington Preparatory High School
  • Los Angeles Southwest College

Job Titles Held:

  • Manager of Operations
  • Warehouse Clerk
  • Restaurant Supervisor
  • Warehouse Worker


  • Associate of Occupational Studies
  • High School Diploma
  • Some College (No Degree)

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