manager of operations resume example with 19+ years of experience
High-performing [Job Title] with over [Number] years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Results-oriented [Job Title] offering [Number]-year background paired with significant achievements. Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment. Proficient in QuickBooks and NetSuite. Dedicated and organized Operations Manager with over [Number] years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Results-oriented [Job Title] bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Results-driven Management professional with [Number] years of experience in [Type] operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
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- Hired and onboarded team members to meet immediate and expected demand.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Prepared financial analysis for contract negotiations and product investment decisions.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Addressed customer concerns with suitable solutions.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Tracked and replenished inventory to maintain par levels.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Oversaw financial management, budget management, accounting and payroll activities.
- Conducted employee observations and documented findings.
- Hired and onboarded team members to meet immediate and expected demand.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Prepared financial analysis for contract negotiations and product investment decisions.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Addressed customer concerns with suitable solutions.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Managed scheduling, training and inventory control.
- Supported accident investigations and prepared related paperwork.
- Controlled departmental facilities use and approved requests for repairs or improvements.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Monitored resource use to achieve set goals within budget constraints.
- Oversaw financial management, budget management, accounting and payroll activities.
- Collaborated with team leaders on quality audits.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Enforced federal, state, local and company rules for safety and operations.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize group productivity.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed business performance data and forecasted business results for upper management.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- [Number] GPA3.2
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Resume Overview
School Attended
- Aptech Computer Education
- Sardar Patel University
Job Titles Held:
- Manager of Operations
- Manager of Operations
- Assistant Manager
Degrees
- Associate of Applied Science
- Bachelor of Science
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