manager of operations and accounts resume example with 20+ years of experience
Intelligent and enterprising [Job Title] with [Number] years of experience in [Type] industry. Growth-minded strategist and implementer of key operational improvements through corporate objective triage and situational support. Expert problem-solver and planner with demonstrated business leadership and development skills. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. [Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Policies and procedures implementation
- Business Strategy Development
- Marketing
- Relationship development
- Staff retention
- Customer relationship management
- Team Building/Leadership
- Troubleshooting and problem solving
- Delegation
- Business development understanding
- Client relationships
- Communication improvements
- Business and Operations Management
- Cross-functional communication
- Problem resolution
- Continuous improvements
- Flexible
- Consensus building techniques
- Process improvements
- Team building
- Conflict mediation
- Cost reduction strategies
- Procedure development
- High-pressure environments
- Organizational Management
- Microsoft Office expertise
- Performance management
- Invoice processing
Remote, OR, 03/2011 - Current
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Promoted profitability of [Type] business by tracking performance indicators and driving corrective action.
- Assessed, optimized and elevated operations to target current and expected demands.
- Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Supervised performance of [Number] workers with goals of improving productivity, efficiency and cost savings.
- Identified and solved complex strategy problems to drive organizational goals.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
- Managed scheduling for [Number] employees to optimize productivity.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Lead team of [Number] employees in all operations including sales, service, parts and office functions.
- Built and maintained loyal, long-term customer relationships through effective account management and [Area of expertise].
Glen Arm, Md, 07/2004 - 03/2011
- Produced status reports for customers and senior management.
- Set project goals and schedule with owners and team members.
- Documented all labor hours and budget expenses for project.
- Oversaw adherence to project timelines and budget constraints.
- Evaluated, monitored and reported on work progression, while ensuring all tasks were conducted in compliance and in line with man-hour budget.
- Assessed, monitored and reported on work progression.
- Maintained project schedules by managing deadlines and adjusting workflow as needed.
- Collected project materials at key points for distribution to [Job Title] and [Job Title].
- Coordinated with [Type] and [Type] department leads to identify and outline solutions to client-specified challenges.
City, STATE, 10/1990 - 04/2004
- Utilized skills in [Software] to complete new work and update designs.
- Prepared and participated in [Type] project design reviews.
- Organized specification set-up and drawing coordination, research and use of best practice documents.
- Reduced waste and streamlined schedules to optimize manufacturing processes.
- Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
- Supplied production data to field operators, technicians, engineers and supervisors.
- Produced and maintained accurate design documentation.
My passion has always been solutions. Every obstacle in business and life is an opportunity to learn and grow. A solution can always be found. The process of investigating and discerning the best solution is invigorating. True satisfaction is found in using the wisdom acquired to the benefit of the greater purpose.
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Resume Overview
School Attended
- University of Illinois At Urbana-Champaign
- University of Illinois At Urbana-Champaign
- University of Illinois At Urbana-Champaign
- University of Illinois At Urbana-Champaign
- University of Illinois At Urbana-Champaign
- Severna Park High School
- South River VoTech
Job Titles Held:
- Manager of Operations and Accounts
- Project Coordinator
- Engineering Assistant
Degrees
- Foundations of Everyday Leadership Certificate
- Applications of Everyday Leadership Certificate
- Designing The Organization From Strategy To Structure Certificate
- Managing The Organization: From Organizational Design To Execution Certificate
- Business Strategy Certificate
- High School Diploma
- Diploma
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