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manager of operations resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

Visionary individual with more than 35 years working as Managing Director for the food service organization. Highly communicative and experienced in all restaurant and foodservice industry. Strengths in strategic planning, efficiency and team building.

Forward-thinking cook with extensive knowledge of all foodservice . Known for success in the food service industry and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Detail-oriented food preparation with over 35 years of preparation experience. Expert in all aspects of the restaurant industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in grilling, frying, preparation and service and committed to punctuality.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking a full-time position. Offering excellent communication and good judgment.

Dedicated hard working professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Supplier Monitoring
  • Team Leadership
  • Quality Assurance
  • Problem Anticipation and Resolution
  • Cost Reduction
  • Policy Development and Enforcement
  • Goal Setting
  • Department Oversight
  • Originality and Creativity
  • Customer Service Management
  • Decision Making
  • Recruitment and Hiring
  • Training Management
  • Verbal and Written Communication
  • Customer Relations
  • Presentation Development and Delivery
  • Inventory Tracking and Management
  • Content Workflow
  • Multitasking and Prioritization
  • Waste Management and Reduction
  • Special Promotions Planning
  • Recycling and Conservation
Work History
11/2020 to 04/2021
Manager of Operations International Institute Of New England Lowell, MA,
  • Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
  • Promoted positive customer experience through day-to-day supervision and management of Type facility.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Provided exceptional customer service to customers, increasing customer loyalty Number%.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed daily operations of Type organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Collaborated with assistant managers to open and close Type office, handle large transactions and manage inventory.
  • Communicated with staff, patients and healthcare providers to encourage highest quality of service.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
01/2020 to 03/2021
Manager of Food Preparation/ Brand Ambassador Aimbridge Hospitality Temple, TX,
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Functioned as team player by working with other members to deliver sampling goals.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
  • Executed brand activations to standards and with professionalism.
  • Contributed to social media content documenting brand's impact in on market.
  • Communicated product information with confidence and educated consumers about company.
  • Conducted field recruiting at industry events to expand brand presence.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Acted as face of brand at retail events and sampling opportunities at multiple locations.
  • Identified future sampling and event opportunities.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Identified key high-traffic, consumer-centric locations and events to deliver brand awareness and implemented team test driving experiences.
04/2019 to 01/2020
Manager of Food Preparation Subway City, STATE,
  • Resolved escalated customer issues and boosted retention rates by Number%.
  • Tracked food production levels, meal counts and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Limited portion sizes and used garnishes to control food costs.
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Increased kitchen efficiency Number% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent line checks.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
06/2018 to 04/2019
Kitchen Manager Abbys Restaurant City, STATE,
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Increased kitchen efficiency Number% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
Education
Expected in 06/1984
Diploma : College Prep
Adrian Wilcox High School - Santa Clara, CA
GPA:
Expected in 07/1987
Associates : Office Administration And Word Processing
Sawyer College of Business - San Jose, CA,
GPA:

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Resume Overview

School Attended

  • Adrian Wilcox High School
  • Sawyer College of Business

Job Titles Held:

  • Manager of Operations
  • Manager of Food Preparation/ Brand Ambassador
  • Manager of Food Preparation
  • Kitchen Manager

Degrees

  • Diploma
  • Associates

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