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Manager of Operations Resume Example

Resume Score: 80%

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MANAGER OF OPERATIONS
Professional Summary

Results-oriented business leader with more than 25 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.

Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

Organize and drive operations, and effectively develop and enact company policies to increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Advance strategic plans and sales objectives set forth by management. Develop policies to keep organization's budget low including operations, maintenance and labor costs.

Talented professional with expert sales and marketing skills. Composed persona known for having excellent drive. Insightful with 25 years customer relationships.

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

Skills
  • Risk analysis and management
  • Customer relations specialist
  • Financial Management
  • Project Management
  • Unsurpassed work ethic
  • Sales background
  • Natural leader
  • Business planning
  • Business Development
Work History
Manager of Operations, 01/2016 to 03/2020
Herkimer Bottle & Can – Herkimer, NY
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reviewed shift reports to understand current numbers and trends in areas such as Type and Type.
  • Implemented loading dock process and productivity improvements which saved $NumberAmount for Timeframe.
  • Developed strong relations with company associates, reducing turnover by Number% within Timeframe.
Commercial Mortgage Broker, 07/2015 to 07/2016
IRECC – Albany, NY
  • Established strong relationships with borrowers, which helped to forge new business opportunities.
  • Assessed clients' financial data to determine loan suitability.
  • Evaluated borrower financial information, including pay stubs and credit history to determine loan possibility.
  • Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
Commercial Mortgage Broker, 01/2001 to 07/2016
Self-Employed – Wallingford, CT
  • Established strong relationships with borrowers, which helped to forge new business opportunities.
  • Assessed clients' financial data to determine loan suitability.
  • Mentored other mortgage brokers in methods to help each land new clientele.
  • Explained different types of loans pertaining to client situations.
  • Fielded customer complaints and provided solutions.
  • Worked with underwriters to fix application problems and resolve issues.
  • Developed and maintained relationships with local real estate agents.
Owner, 09/1979 to 12/2000
ASA – Wallingford, CT
  • Created and monitored Type promotional approaches to increase sales and profit levels Number%.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across Industry operations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels Number%.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Consulted with customers to assess needs and propose optimal Product or Service solutions.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Education
College Prep, 06/1973
Mark T. Sheehan HS - Wallingford, CT.
Real Estate License: Real Estate, 03/2016
Internet - Online
Certifications
  • Area of expertise License - Timeframe
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Herkimer Bottle & Can
  • IRECC
  • Self-Employed
  • ASA

School Attended

  • Mark T. Sheehan HS
  • Internet

Job Titles Held:

  • Manager of Operations
  • Commercial Mortgage Broker
  • Owner

Degrees

  • College Prep , 06/1973
    Real Estate License : Real Estate , 03/2016

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