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manager of operations resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Results-oriented business leader with more than [Number] years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

Skills
  • Verbal and Written Communication
  • Performance Assessment
  • Originality and Creativity
  • Customer Service Management
  • Cost Reduction
  • Employee Motivation
  • Goal Setting
  • Policy Development and Enforcement
  • Sales Promotion
  • Team Leadership
  • Decision Making
  • Training Management
  • Recruitment and Hiring
Work History
Manager of Operations, 01/2016 - 03/2022
Exl Laramie, WY,
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Investigated and resolved departmental non-conformances.
  • Helped build and review master service agreements for work eligibility.
  • Delegated [Type] daily tasks to employees, streamlining daily progress and efficiency.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Security Officer, 07/2014 - 08/2016
Axon Madison, WI,
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Authorized entrance papers and granted or denied entrance to building.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Oversaw entry and exit of up to [Number] employees and visitors daily.
Security Supervisor, 06/2012 - 07/2014
Rivers Casino Schenectady, NY,
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Developed and reviewed specifications for design and construction of security systems.
  • Supervised team of [Number] security personnel during shift.
Manager, 02/2008 - 04/2012
L&T Infotech Houston, TX,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Approved regular payroll submissions for employees.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Recorded inventory sales into organization's weekly income report.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Directed staff and managed annual capital budget.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
Education
No Degree: Cyber Security, Expected in
-
Newyork Tech - Newyork,
GPA:
Status -
High School Diploma: , Expected in
-
HB Wood Lawn - Arlington VA,
GPA:
Status -
Bachelor of Arts: Fashion Design, Expected in
-
Diana Fashion School - Addis Abeba,
GPA:
Status -
Associate of Arts: Mass Communications, Expected in
-
Master Video - Addis Abeba,
GPA:
Status -

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Resume Overview

School Attended

  • Newyork Tech
  • HB Wood Lawn
  • Diana Fashion School
  • Master Video

Job Titles Held:

  • Manager of Operations
  • Security Officer
  • Security Supervisor
  • Manager

Degrees

  • No Degree
  • High School Diploma
  • Bachelor of Arts
  • Associate of Arts

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