Dedicated and organized Operations Manager with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Skills
Budget Development and Management
Planning and Implementation
Logistics Oversight
Decision Making
Operations Monitoring
Workforce Training
Process Improvement Strategies
Team Leadership
Staff Management
Customer Service Management
Staff Scheduling
Management Team Building
Revenue Forecasting
Quality Assurance
Administrative Management
Sales Tracking
Supplier Monitoring
Employee Motivation
Policy Development and Enforcement
Multi-Unit Operations Management
Experience
08/2014 to 09/2021
Manager of OperationsRogers Memorial Hospital – San Diego, CA,
Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed scheduling, training and inventory control.
Delivered positive customer experiences by implementing effective quality assurance practices.
Improved morale and management communication by creating employee recognition and rewards practices.
Presented performance and productivity reports to supervisors.
Analyzed and controlled materials, supplies and equipment operational expenses.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Addressed customer concerns with suitable solutions.
Enforced federal, state, local and company rules for safety and operations.
Built strong operational teams to meet process and production demands.
Maintained timely and accurate oral and written technical reports of engineering activities.
Produced and maintained accurate design documentation.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Executed root cause analysis to improve yield and reliability.
Maintained safety by verifying compliance and assuring proper factory testing.
Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
Recommended design modifications to eliminate machine and system malfunctions.
Prepared and participated in project design reviews.
Supplied production data to field operators, technicians, engineers and supervisors.
Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.
05/2010 to 06/2011
Field Service EngineerBooz Allen Hamilton Inc. – Tampa, FL,
Submitted reports to Service Manage following field visits.
Repaired and calibrated systems and equipment post-installation.
Provided on-site services, installed new systems and escalated customer complaints.
Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting.
Troubleshot and repaired hydraulic, mechanical and electrical systems.
Diagnosed system failures and determined most cost-efficient solutions.
Trained personnel to align objectives, strengthen competencies and standardize operations.
Identified engineering problems and recorded solutions for reference purposes.
Managed maintenance data records and tracked maintenance and operating information for onsite reference.
Repaired defectives units using manuals and tools.
Recommended equipment design changes and upgrading.
Provided responsive multi-channeled technical support and utilized live chat to reduce overhead costs and increase productivity.
Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
Performed onsite installation, modification and maintenance of systems and equipment.
06/1996 to 06/2010
Engineering TechnicianBrooks Automation – City, ,
Maintained timely and accurate oral and written technical reports of engineering activities.
Produced and maintained accurate design documentation.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Executed root cause analysis to improve yield and reliability.
Maintained safety by verifying compliance and assuring proper factory testing.
Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
Recommended design modifications to eliminate machine and system malfunctions.
Prepared and participated in project design reviews.
Supplied production data to field operators, technicians, engineers and supervisors.
Quickly learned SAP software and used it to receive, stock and expedite parts.
Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
Education and Training
Expected in 01/1992 to to
: Water Treatment Operator Solano Community College - 4000 Suisun Valley Road, Suisun, Ca. 94534, GPA:
Expected in to to
: Bachelor of Science in Mechanical Engineeerring University of San Agustin - General Luna Street, Iloilo City Phil., GPA:
Activities and Honors
Chamber of Commerce (2015- 2021)
Solano Community College School of Automotive Advisory Comity.(2019-Present)
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