Manager Of Inpatient Rehab Services resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Analytical healthcare manager with 15 years of experience improving quality of care for patients in the healthcare system and outpatient environment. Balanced support with accountability for staff to meet strategic goals to improve quality & patient care outcomes. Solid track record of organizational excellence and continuous improvement.

  • Maintain & review the majority of the statistics/results for the Orthopedic Center of Excellence Committee. Have been a part of helping to certify United Regional as a center of excellence in elective total knee/hip replacement. The last certification designated United Regional as Advanced.
  • Co-Chair of the Rewards and Recognition Committee from 2018-2020. Leading a group of leaders in the committee to provide celebrations for United Regional. This committee spends many extra hours outside of normal work hours and normal job responsibilities to show employees of United Regional our appreciation for their efforts in making United Regional amazing
  • Member for the Difference Maker Committee (2018-Current). This committee helps to recognize employees that have made a difference in the life of others.
  • Assist Employee Health at United Regional in providing official ergonomic/worksite evaluations. I am the primary person that does this task for the organization.
  • Was on a process improvement committee that was led by case management and Bob Pert in helping to reduce length of stay for orthopedic patients at United Regional (2014-2015). Committee ended due to increased improvement in results by my team.
  • Inaugural Tom Waugh Leadership Honorary Fellow (2013) for the Texas Physical Therapy Association
  • Current Texas Midwest Chapter President of the American College of Healthcare Executives
  • Pending test to become a Fellow in the American College of Healthcare Executives
  • Involved in various roles in Floral Heights United Methodist Church: Member of Trustees, Chair of Trustees, Member of Finance Team, Chair of Finance Team, Member of Scholarship Committee
  • Operating Cost Tracking
  • Violation Resolution
  • Insurance Coordination
  • Disturbance Handling
  • Decision Making
  • Complaints Investigation
  • Codes Compliance
  • Staff Coordination
  • Supply Coordination
  • Budget Preparation
  • Administrative Leadership
  • Operations Management
  • Contract Negotiation
  • Performance Assessment
  • Financial Reporting
  • Critical Thinking
  • Work Planning
  • Multitasking and Prioritization
  • Team Building
  • Relationship Building
  • Customer Relations
  • Schedule Coordination
  • Complex Problem Solving
Work History
Manager of Inpatient Rehab Services, 07/2011 to Current
ConcentraLivonia, MI,
  • Lead & Inspire a 35+ employee department to achieve excellence in patient care services Consistently review and audit department reports, patient records, and employee performance to ensure insurance, hospital, state & federal regulations are met and followed. In charge of hiring, annual reviews, education/training, corrective actions, and growth of employees. Consistently participate and collaborate in work activities that involve positive and constructive collaboration with other departments in the healthcare system and entities outside United Regional. Consistently review school contracts with risk management team for physical, occupational, speech therapy students that complete internships at United Regional.
Center Therapy Director, 01/2008 to 06/2011
Fairfield Medical CenterLancaster, OH,
  • Directly managed & supervised physical/occupational therapy operations for 2+ centers in multiple cities in the DFW market. Evaluated, treated and managed physical therapy plans of care for patients in an occupational health outpatient setting for physical therapy. Expanded and started a new line of service for the DFW market which provided work site analysis, ergonomic evaluations, functional capacity evaluations, & train the trainer activities.
Staff Physical Therapist, 09/2007 to 01/2008
Fairfield Medical CenterLancaster, OH,
  • Evaluated, treated, and managed the physical therapy care plans of patients in an occupational health outpatient setting.
Staff Physical Therapist, 06/2006 to 07/2007
University Medical CenterCity, STATE,
  • Evaluated, treated & managed physical therapy plans of care for patients in an acute care setting. Started and managed the comprehensive elective total joint program (Joint Camp) for hospital.
MBA: Healthcare Management, Expected in 12/2017
Western Governors University - Salt Lake City, UT
Doctor: Physical Therapy, Expected in 03/2010
A.T. Still University of Health Sciences - Mesa, AZ,
Master: Physical Therapy, Expected in 05/2006
  • Member of the American College of Healthcare Executives (ACHE)
  • Member of the Texas Physical Therapy Association (TPTA) & American Physical Therapy Association (APTA)
  • Certified Ergonomics Assessment Specialist (2018)
  • Certified Strength & Conditioning Specialist (2008)
  • Certified Clinical Instructor for Physical Therapy (2008)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Western Governors University
  • A.T. Still University of Health Sciences

Job Titles Held:

  • Manager of Inpatient Rehab Services
  • Center Therapy Director
  • Staff Physical Therapist
  • Staff Physical Therapist


  • MBA
  • Doctor
  • Master

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: