Experienced IT professional with strength in Innovation, Leadership and Strategic Problem Resolution. Proactive leader with strengths in communication and collaboration. Proficient in leveraging Systems Support, Application, and Infrastructure knowledge to promote System Availability, Reliability, Performance and Security. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. 37 Years of UPS Experience 35 Years Management 22 Years IT Management Airline and IT Project Management (SDLC) – Flight, Aircraft Maintenance, FAA and, IT Infrastructure Management (Servers, Storage, Network, Security, Data, Administration) Application Development, Maintenance & Production Support (BA, QA, UI/UX, Database) Vendor Management CMDB / Application Profiles (ITSM, ITIL) IT Field Support/ Service Desk Business Continuity Planning, Coordination, Disaster Recovery, and Risk & Change Management.
Successful [Job Title] consistently meets or exceeds goals through insightful decisions. Comfortable working with individuals from broad array of backgrounds and cultures. Prepared to lead operations through significant change. Adaptable to changing business needs and market conditions. Demonstrated [Area of expertise] knowledge, team management abilities and decision-making strengths. Certified in [Area of certification] and dedicated to continuous professional development. History of enabling strong profits with well-managed expenses and workflows.
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