Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I have truly enjoyed being a nurse for the past 17+ years and have welcomed any further education and training that is available to me. After several years spent as a staff nurse, with various roles, I am ready to expand my career. I feel that I have a lot to offer my organization and my community and am ready to take the next step.

  • Proficient with Excel, Word, and PowerPoint
  • Excellent skills in internet research with proficiency in search engines, such as Google, Chrome, Google Scholar and Internet Explorer
  • Very disciplined and independent- I can begin and continue tasks without assistance. My determination leads me to finish every task I have initiated.
  • Decision Making
  • Risk Assessment
  • Time Management
  • Service Oriented
  • Work Planning
  • Problem Anticipation and Resolution
  • Relationship Building
  • Data Analysis
  • Strategy Development
  • Creative and Innovative
  • Operational Reporting
  • Proactive and Focused
  • Adaptable to Changing Conditions
  • Goal Setting
  • Critical Thinking
  • Staff Recruitment and Hiring
  • Willing to Learn
  • Prioritizing and Planning
  • Sound Judgment
  • In-Depth Research
  • Microsoft Office
12/2021 to Current
Manager- Inpatient Services Community Partnership Of Southern Arizona Sierra Vista, AZ,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize patient satisfaction and streamline procedures.
  • Created training modules and documentation to train staff.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Entered time and attendance logs in preparation for payroll.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
  • Maintained adequate staffing to meet objectives of programs and services within budget.
08/2019 to 12/2021
Quality Improvement/Staff Development Specialist Gundersen Moundview Hospital And Clinics City, STATE,
  • In this role, I wear a lot of hats
  • I am responsible to monitoring data for all areas of this facility, to include clinic, emergency department and medical/surgical inpatient units
  • I have been involved in and have created quality improvement teams with the intent to better serve our patients and our community
  • I have also taken on the role of staff development with the goal of helping our staff to grow and learn, to be the best that they can be
  • As part of this role, I do carry an administrative role- nursing administration on-call, leadership decision making, development of standards of practice- I feel like this has helped me to transition from staff nurse to leader.
  • Documented and maintained training records and database of related curriculum materials.
  • Created and implemented training programs for new employees, resulting in improved morale and better skills development.
  • Assisted with staff development by implementing effective, hands-on training programs for new employees, maximizing performance and engagement from day one.
  • Created and offered additional materials to enhance training.
  • Developed complete training programs and led training using expert learning techniques.
  • Created applicable procedures, training and operating standards to implement quality improvement plans.
  • Assessed condition, care and records of current patients to make timely decisions on standards.
  • Kept up to date on clinical skills by providing direct patient care.
  • Leveraged quality metrics data to assess positive and negative aspects of current operations.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
02/2019 to 08/2019
RN Infusion Therapy Manager Phillips Total Care Pharmacy City, STATE,
  • Primary objective of this role was to manage and coordinate the infusion therapy department at a long-term care pharmacy
  • This included overseeing therapy plans and medication deliver to multiple skilled nursing facilities throughout the state, as well as initiating new therapy contracts and uptake of new facilities
  • Also included in this role was education of nursing home staff in IV starts, usage of pharmacy equipment and infusion therapy.
06/2013 to 02/2019
Registered Nurse Gundersen Moundview Hospital And Clinics City, STATE,
  • This position consisted of routine direct patient care in the medical/surgical unit, with occasional floating to the emergency department
  • After about 2 years as a medical/surgical nurse, I did transition to the Specialty Clinic, in which I was responsible for outpatient infusions, wound care, allergy treatments, injections, and a large variety of nursing care and working with specialty doctors (cardiology, podiatry, urology, etc.).
  • Participated in bedside reporting and handoff at change of shift and for patient transfers.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Documented nursing intervention and patient and family responses in compliance with hospital policies.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Evaluated intensive care patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Acted as patient advocate and implemented total patient care through team nursing process.
Education and Training
Expected in 12/2017
Bachelor of Science: Nursing
University of Wisconsin - Madison - Madison, WI
Expected in 12/2003
Associate of Science: Nursing
Western Technical College - La Crosse, WI
Expected in
Master of Science: Nursing Leadership & Management
University of Wisconsin-Madison - Madison, WI,

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Resume Overview

School Attended

  • University of Wisconsin - Madison
  • Western Technical College
  • University of Wisconsin-Madison

Job Titles Held:

  • Manager- Inpatient Services
  • Quality Improvement/Staff Development Specialist
  • RN Infusion Therapy Manager
  • Registered Nurse


  • Bachelor of Science
  • Associate of Science
  • Master of Science

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