Manager Ii Innovations Health Wellness resume example

Led day-to-day operations and management of Pulmonology and Critical Care Medicine. Provided leadership and administration of operations to ensure accomplishment of objectives. Created and updated call schedule for ICU and rotating clinic schedule for ten plus physicians including additional locums when required. Coordinated initiation, finalization, renewal process, and continuous tracking of hospital and clinical privileges. Managed full and temporary credentialing processing as required by meeting guidelines of policies and procedures, medical staff bylaws, regulatory, and accreditation standards of state and federal agencies.

Drove execution of multiple business plans and projects by identifying patient and operational needs. Developed and communicated business plans and priorities by removing barriers and obstacles that impacted performance. Provided resources, identified performance standards, measured progress, and adjusted performance accordingly. Built contingency plans, demonstrated adaptability, and supported continuous learning. Directed, supervised, and coordinated specific functions and activities of practice as requested including computer systems, accounting, materials management, human resources, data processing, maintenance, and support services. Worked closely with administration to prepare, administer, and monitor clinic budget.

Interacted with medical and administrative staff to ensure compliance with regulations and with clinic standard of quality patient care. Corresponded with risk management and administration regarding legal issues as needed. Evaluated key business components in order to assess current performance baselines. Identified areas of improvements, edited existing processes, and developed improvement solutions. Ensured program processes simple and executable with roll out plans and consulted with cross-functional teams on improvement solutions. Oversaw change initiatives by implementing transformation change and processes, validating value and priority. Drove project plans to implement processes and aid with assessment of readiness for change.

• Aided with growing physician's practice and worked in conjunction with administration to manage selection, employment, development, and duties of coworkers.
• Professional Regulation Commission (PRC) Scores Overall Quality of Care from FY 18' 75.8% to FY 19" 91.4%
• Developed and fostered clear and concise communication plan to ensure timely and effective flow of information and resolution of concern or complaints.
• Promoted and supported policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in use and application; ensuring compliance and utilizing and supporting open door policy.
• Participated in public relations programs and represented clinic at public and professional meetings and conferences.

Ensured business needs met by evaluating ongoing effectiveness of current plans, programs, and initiatives. Consulted with business partners, managers, co-workers, or other key stakeholders. Led soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness. Participated in and supported community outreach events. Developed strategic business plans, marketing initiatives, and creative specifications. Oversaw and resolved day-to-day development issues. Observed all laws, regulations, and other applicable obligations. Directed and executed employee hiring, training programs, mentoring, evaluations, and staff retention.

• Drove specification, scheduling, status, and review processes while identifying poor work habits to improve effectiveness.
• Guided development, production, promotion, and financial aspects of floral industry while facilitating fast-paced and dynamic entrepreneurial environment.
• Implemented new ordering process, improvement initiatives, and translated business priorities into actions.
• Provided leadership for staff on appropriately handling difficult and complicated sales.

Served as business administrator for the drug and DNA forensics lab. Department liaison with records management division, statewide agencies, and municipalities. Provided support to full chain of command special projects and daily operational functions. Prepared and presented quarterly activity reports and statistics. Aided citizens, courts, deputies, attorneys, vendors, media, and other agencies by providing documents and information as requested such as Rule 5, Subpoenas, and Freedom of Information Act (FOIA) requests. Administered warrant record management and statistics. Obtained documents, clearances, certificates, and approvals from local, state, and federal agencies. Performed background checks (local, state, and nationwide).

• Achieved CALEA accreditation and implementation to include SOP review and departmental training.
• Implemented electronic inventory IT program for special operations division.