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Management Analyst/Executive Office Administrator Resume Example

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MANAGEMENT ANALYST/EXECUTIVE OFFICE ADMINISTRATOR
Summary

ACTIVE TOP SECRET/SCI SECURITY CLEARANCE

Proactive Management Analyst/Executive Administrator offering 20 years of demonstrated success aiding companies to optimize and streamline processes to propel improvements in efficiency, productivity, and revenue generation. Practiced business consultant with in-depth understanding of all facets from marketing to operations. Ambitious and confident leader with invaluable insights and critical-thinking skills. Multitasking Management Analyst with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration.

Skills
  • Organizational skills
  • Troubleshooting
  • Project planning
  • Flexible
  • Working collaboratively
  • Computer skills
  • Conflict resolution
  • Decision-making
  • Multitasking
  • Critical thinking
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Active listening
  • Organization
  • PPE use
Experience
Management Analyst/Executive Office Administrator, 04/2011 － CurrentCompany Name － City, State
  • Reviewed established procedures to assess areas in need of improvement.
  • Performed research and analyzed content of records to make disclosure determinations.
  • Liaised between committees and remote facilities, delivering senior leadership decisions and reporting on individual branch performance metrics.
  • Managed information system accounts, facilitating transfer of data to users.
  • Implemented unique methods and methodologies, which helped reduce and resolve issues.
  • Researched and led investigations into various areas to drive improvements and devise new processes.
  • Devised new and improved records management programs to organize and protect data.
  • Increased office organization by developing filing system and customer database protocols.
  • Planned for major business changes, including system conversions and office moves.
Senior Executive Officer, 09/2009 － 04/2011Company Name － City, State
  • Transformed departmental operations through aggressive process overhaul and attention to quality.
  • Reviewed, analyzed and interpreted financial statements.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Maintained productive relationships and communication channels across organization.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
Program Analyst, 05/2008 － 10/2008Company Name － City, State
  • Performed research and analyzed content of records to make disclosure determinations.
  • Reviewed established procedures to assess areas in need of improvement.
  • Researched and led investigations into various areas to drive improvements and devise new processes.
  • Devised new and improved records management programs to organize and protect data.
  • Facilitated compliance with policies and procedures and regulations.
  • Implemented unique methods and methodologies, which helped reduce and resolve issues.
  • Coordinated with various Departments to manage organization's goals and objectives.
  • Provided input on key decisions and strategic plans by evaluating ongoing program data.
  • Managed information system accounts, facilitating transfer of data to users.
Program Analyst/Executive Assistant, 04/2004 － 05/2008Company Name － City, State
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Revised and maintained master calendar for client appointments.
  • Restocked office and break room supplies to maximize team productivity.
  • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
Education and Training
06/2019Strayer University － CityBBABusiness Administration, Human Resource Management
08/2015Northern Virginia Community College － CityAssociate of Applied ScienceGeneral Studies
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective electronic filing system that significantly impacted efficiency and improved operations.
  • Improved on-boarding process of personnel by minimizing the of electronic forms, realizing overall increase in customer satisfaction and cost efficiency.
  • Created highly effective new operating procedures that significantly impacted efficiency and improved operations.
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Resume Overview

School Attended

  • Strayer University
  • Northern Virginia Community College

Job Titles Held:

  • Management Analyst/Executive Office Administrator
  • Senior Executive Officer
  • Program Analyst
  • Program Analyst/Executive Assistant

Degrees

  • BBA Business Administration, Human Resource Management
    Associate of Applied Science General Studies

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