Ambitious student who has completed coursework in Risk Management and Insurance. Possesses strong interpersonal skills and a desire for a career in Actuarial Science.
Microsoft Office Suite
Filing and data archiving
Excellent communication skills
Computerized charting specialist
Advanced computer skills
Proper phone etiquette
Strong interpersonal skills
Janitorial equipment familiarity
Commercial deep fryer and slicer operation
Delivers exceptional customer service
Employee training and development
Maintenance Dispatcher08/2016 to CurrentUniversity of Georgia Housing DepartmentAthens, GeorgiaProcess work requests for housing units. Compiles statistical information for special reports. Verifies that information in the computer system was up-to-date and accurate. Creates monthly reports for records. Analyzes data for weekly and monthly reports. Enters information into computer databases. Looked up information with computer programs. Provides excellent customer service to students and workers. Communicates by phone, radio, and email. Works with very minimal supervision.
Golf Course Assistant- Food and Beverage, Sales, Golf Cart Technician02/2016 to 07/2016Georgia Southern University Golf CourseStatesboro, Georgia
Normally worked in the cafe area, but at times serviced golf carts or worked with managers on sales and inventory. Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management. Carefully maintained sanitation, health and safety standards in all work areas. Performed general maintenance duties, including mopping floors, and washing dishes. Took initiative to find extra tasks when scheduled duties were completed. Assisted management with monthly inventory control and weekly stock ordering. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Maintained friendly and professional customer interactions.
Team Member and Trainer07/2013 to 09/2016Arby's Restaurant GroupCanton, Georgia
Worked primarily as a cashier and drive thru window attendee. Up-sold additional menu items, beverages and desserts to increase restaurant profits.Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Served orders to customers at windows, counters and tables. Cut and chopped food items. Operated large-volume cooking equipment such as slicers, deep-fat fryers and griddles. Packaged menu items into bags or trays and placed drink orders into carriers. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Cleaned food preparation areas, cooking surfaces, and utensils. Prepared items according to written or verbal orders, working on several different orders simultaneously.
Clerical and Cleaning Services02/2011 to 10/2015Preferred Psychological ServicesCanton, Georgia
Worked at the desk assisting patients and communicating with insurance companies. Provided accurate and appropriate information in response to customer inquiries. Handled incoming and outgoing correspondence, including mail, email and faxes. Processed and tracked medical insurance claims. Organized billing and invoice data. Scanned and filed forms, reports, correspondence and receipts. Entered information into computer databases.
Looked up information with computer programs. Maintained complete confidentiality in accordance with organization and legal requirements.
Georgia Southern UniversityStatesboro, Georgia
Risk Management and Insurance2019University of GeorgiaAthens, GeorgiaCertificate of Actuarial Science
Won “Employee of the Month” in 2014 and 2015 at Arby's.
Gold certified team member at Arby's.
Was on the Dean's List Fall of 2015 and Spring of 2016.
Awarded the HOPE Scholarship.
Phi Eta Sigma National Honors Fraternity
Delta Phi Epsilon Sorority
UGA Miracle, Morale Committee, Team Captain
Campus Crusades for Christ, Leadership Team
Gamma Sigma Iota Honors Fraternity
Risk Management and Insurance Society
2012 – 2015. Youth Sunday School Teacher, First Baptist Church Woodstock
2008 – Present. “LoveLoud” Volunteer Worker, First Baptist Church
Woodstock 2008 – Present. Vacation Bible School Teacher, First Baptist Church Woodstock
2015 – 2016. Toddler/Youth Worker, Fletcher Memorial Baptist Church