(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to Number pounds.

  • Shipping and Receiving
  • Inspecting and Examining Merchandise
  • Product Sales and Promotion
  • Processing Returns and Defective Items
  • Customer-Oriented Mindset
  • Problem Solving
  • Friendly and Enthusiastic
  • Critical Thinking
  • Team Coordination
  • Decision Making
  • Organization and Categorization
  • Handling Customer Inquiries
  • Equipment Operation and Monitoring
  • Quick Learner
  • Honesty and Integrity
  • Customer Inquiry Management
  • Stock Management
  • Forklift Operation
  • Heavy Lifting
  • Adaptable and Flexible
  • Active Listening
  • Staff Training
  • Customer-Oriented
  • Organizational Skills
  • Goal Setting and Prioritization
  • Motivated Team Player
  • Customer Service
  • Warehouse Coordination and Support
  • Strong Attention to Detail
  • Productivity and Time Management
  • Customer Relationships
  • Attention to Detail
  • Verbal and Written Communication
  • Reliable and Responsible
  • Cash Register Operations
  • Stockroom Maintenance
  • Corporate Training Programs
  • Relationship Building
  • Clear Communication
  • Coaching and Development
  • Team Exercises
  • Role Playing
Walbrook High School Baltimore, MD, Expected in 06/2000 High School Diploma : Criminal Justice - GPA :
Work History
First Team Staffing - Maintenance /conveyor Ops, Selector/shipping
City, STATE, 07/2019 - Current
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Checked inventory and selected products from specific locations based upon availability.
  • Moved loads of up to Number pounds using forklifts and other lift equipment.
  • Unloaded deliveries from trucks in prompt fashion.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Completed daily orders with expert picking and packing of shipments.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Troubleshot equipment, solved problems and enhanced production process to meet production goals.
  • Maintained productivity and accuracy while continuously lifting and unpacking over Number pounds of Type packages.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Prepared and checked outbound shipments for accuracy.
  • Transported merchandise pallets to move in warehouse.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Picked and packed order items.
  • Hauled Type items from stock, using Type equipment and placed on correct store shelves.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Managed timely and effective replacement of damaged or missing products.
  • Read work orders to determine setup specifications.
  • Interacted with guests in friendly and knowledgeable way.
  • Recommended repairs, parts, blades and supplies to keep equipment in optimal working condition.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Promoted delivery productivity by accurately labeling and organizing containers.
  • Kept work areas neat, clean and free from debris.
Diamond Cab - Taxi Cab Driver
City, STATE, 05/2014 - 09/2020
  • Calculated rides costs, received money and returned change.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Arrived on time to customer appointments.
  • Stored passenger luggage and personal items with care for safety and security.
  • Booked rides using Name mobile service.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Provided mobility to assistance to disabled passengers.
  • Upheld high standards of cleanliness, sanitation and service.
  • Transported high-value clients with professionalism and discretion.
  • Completed individual and business documentation on-time and with minimal errors.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Managed teams of drivers, shift schedules, and reservation calendars.
  • Hired new drivers, maintained performance and managed customer service.
  • Operated party vehicles, buses, and town cars.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Obtained fares from passengers, issued change and secured cash from theft.
  • Helped passengers with questions or area information such as points of interest and entertainment options.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Followed road rules to protect passengers and prevent accidents.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Controlled operation of taximeter to accurately track distances and fares.
  • Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
  • Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
  • Used mobile application to connect with customers, track distances and report locations.
Prime Express Taxi - Taxi Cab Driver/ Fleet Manager
City, STATE, 03/2012 - 06/2014
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Led projects and analyzed data to identify opportunities for improvement.
Manes Paper And Food Service - Delivery Driver, Shipping. Trainer/loader
City, STATE, 10/2005 - 07/2012
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Fostered positive working relationships with regular customers.

+ Edit or add your own

  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

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School Attended

  • Walbrook High School

Job Titles Held:

  • Maintenance /conveyor Ops, Selector/shipping
  • Taxi Cab Driver
  • Taxi Cab Driver/ Fleet Manager
  • Delivery Driver, Shipping. Trainer/loader


  • High School Diploma

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