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Mailroom Clerk Resume Example

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MAILROOM CLERK
Summary

Reliable and punctual Sales Associate and Student who possesses an excellent work ethic. Personable and deadline-drive Customer Service Representative.

Highlights

Microsoft Office applications: Word, Excel and Power Point. Microsoft Windows 7 and Windows Vista, in addition to office equipment and typing.



  • POS systems
  • Energetic self-starter
  • Reliable and punctual
  • Organized
  • Detail-oriented
  • Goal-oriented
Experience
Datamark, INCSeptember 2014 to December 2014Mailroom Clerk
San Antonio, Texas

Verified that information in the computer system was up-to-date and accurate.

Verified and logged in deadlines for responding to daily inquiries.

Computed, recorded, and proofread data, records and reports.

Processed a number of documents daily.

Worked at a rapid pace to meet tight deadlines.


Gander MountainAugust 2013 to February 2014Customer Service Agent
San Antonio, TX
  • Operate cash register and maintain knowledge of cashier procedures and policies
  • Provided direction and support to customers in a prompt, friendly manner.
  • Communicate with consumer and business clientele via telephone
  • Situate and manufacture planograms while zoning merchandise
  • Conducted price/SKU look-ups, modifications, revision, and weekly advertisement signage
  • Discharge incoming distribution and merchandise
  • Execute returns on merchandise.
  • Addressed customer inquiries and resolved complaints.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Stocked and restocked inventory when shipments were received.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Educated customers on product and service offerings.
Godiva ChocolateDecember 2012 to April 2013Customer Service Agent
San Antonio, TX
  • Participate in and support overall customer service goals; efficiently handled a variety of customer inquiries regarding merchandise quality and ingredients
  • Subject matter expert of stock quality and freshness
  • Prioritize quality and efficiency in stock; minimize need for wasted product our customer's trust and confidence
  • Excellent interpersonal skills to deal effectively with customers, employees, intradepartmental and other entities
  • Excellent phone etiquette with advanced customer service skills, as well as strong time management skills
  • Operate cash register and maintain knowledge of cashier procedures and policies
  • Provided direction and support to customers in a prompt, friendly manner
  • Communicate with consumer and business clientele via telephone
  • Situate and manufacture planograms while zoning merchandise
  • Conducted price/SKU look-ups, modifications, revision, and weekly advertisement signage
  • Discharge incoming distribution and merchandise
  • New employee policy and procedure training, introduction to sales floor customer service
  • Supervise multiple projects; overseeing all completed work in an precise/timely manner.
Education
Oliver Wendell Holmes High SchoolJune 2011High School DiplomaSan Antonio, TX

Top 25% of class

San Antonio Education Partnership Scholarship Award


St Philip's CollegeCurrentAccounting and FinanceSan Antonio, TX

Member of Business Student Organization Club

3.5 GPA

University of the Incarnated Word05/2012Core CurriculumSan Antonio, TX

Dean's Scholarship

Skills

Retail: Computer Proficient, Customer Service, POS system operator

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Resume Overview

Companies Worked For:

  • Datamark, INC
  • Gander Mountain
  • Godiva Chocolate

School Attended

  • Oliver Wendell Holmes High School
  • St Philip's College
  • University of the Incarnated Word

Job Titles Held:

  • Mailroom Clerk
  • Customer Service Agent

Degrees

  • High School Diploma
    Accounting and Finance
    Core Curriculum

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