Mailroom Clerk Resume Example Datamark, INC

MAILROOM CLERK

Summary

Reliable and punctual Sales Associate and Student who possesses an excellent work ethic. Personable and deadline-drive Customer Service Representative.

Highlights

Microsoft Office applications: Word, Excel and Power Point. Microsoft Windows 7 and Windows Vista, in addition to office equipment and typing.

POS systems
Energetic self-starter
Reliable and punctual
Organized
Detail-oriented
Goal-oriented

Experience

Datamark, INCSeptember 2014 to December 2014Mailroom Clerk
San Antonio, Texas

Verified that information in the computer system was up-to-date and accurate.

Verified and logged in deadlines for responding to daily inquiries.

Computed, recorded, and proofread data, records and reports.

Processed a number of documents daily.

Worked at a rapid pace to meet tight deadlines.

Gander MountainAugust 2013 to February 2014Customer Service Agent
San Antonio, TX

Operate cash register and maintain knowledge of cashier procedures and policies
Provided direction and support to customers in a prompt, friendly manner.
Communicate with consumer and business clientele via telephone
Situate and manufacture planograms while zoning merchandise
Conducted price/SKU look-ups, modifications, revision, and weekly advertisement signage
Discharge incoming distribution and merchandise
Execute returns on merchandise.
Addressed customer inquiries and resolved complaints.
Delivered excellent customer service by greeting and assisting each customer.
Stocked and restocked inventory when shipments were received.
Participated in various incentive programs and contests designed to support achievement of production goals.
Educated customers on product and service offerings.

Godiva ChocolateDecember 2012 to April 2013Customer Service Agent
San Antonio, TX

Participate in and support overall customer service goals; efficiently handled a variety of customer inquiries regarding merchandise quality and ingredients
Subject matter expert of stock quality and freshness
Prioritize quality and efficiency in stock; minimize need for wasted product our customer's trust and confidence
Excellent interpersonal skills to deal effectively with customers, employees, intradepartmental and other entities
Excellent phone etiquette with advanced customer service skills, as well as strong time management skills
Operate cash register and maintain knowledge of cashier procedures and policies
Provided direction and support to customers in a prompt, friendly manner
Communicate with consumer and business clientele via telephone
Situate and manufacture planograms while zoning merchandise
Conducted price/SKU look-ups, modifications, revision, and weekly advertisement signage
Discharge incoming distribution and merchandise
New employee policy and procedure training, introduction to sales floor customer service
Supervise multiple projects; overseeing all completed work in an precise/timely manner.

Education

Oliver Wendell Holmes High SchoolJune 2011High School DiplomaSan Antonio, TX

Top 25% of class

San Antonio Education Partnership Scholarship Award

St Philip's CollegeCurrentAccounting and FinanceSan Antonio, TX

Member of Business Student Organization Club

3.5 GPA

University of the Incarnated Word05/2012Core CurriculumSan Antonio, TX

Dean's Scholarship

Skills

Retail: Computer Proficient, Customer Service, POS system operator

Resume Overview

Companies Worked For:

Datamark, INC
Gander Mountain
Godiva Chocolate

School Attended

Oliver Wendell Holmes High School
St Philip's College
University of the Incarnated Word

Job Titles Held:

Mailroom Clerk
Customer Service Agent

Degrees

High School Diploma
Accounting and Finance
Core Curriculum

Mailroom Clerk Resume Example

Resume Score: 100%

Resume Overview

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