Mailroom Clerk Resume Example
Reliable and punctual Sales Associate and Student who possesses an excellent work ethic. Personable and deadline-drive Customer Service Representative.
Microsoft Office applications: Word, Excel and Power Point. Microsoft Windows 7 and Windows Vista, in addition to office equipment and typing. |
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Huntington Beach , CA
Verified that information in the computer system was up-to-date and accurate.
Verified and logged in deadlines for responding to daily inquiries.
Computed, recorded, and proofread data, records and reports.
Processed a number of documents daily.
Worked at a rapid pace to meet tight deadlines.
Rockville , MD
- Operate cash register and maintain knowledge of cashier procedures and policies
- Provided direction and support to customers in a prompt, friendly manner.
- Communicate with consumer and business clientele via telephone
- Situate and manufacture planograms while zoning merchandise
- Conducted price/SKU look-ups, modifications, revision, and weekly advertisement signage
- Discharge incoming distribution and merchandise
- Execute returns on merchandise.
- Addressed customer inquiries and resolved complaints.
- Delivered excellent customer service by greeting and assisting each customer.
- Stocked and restocked inventory when shipments were received.
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Educated customers on product and service offerings.
Reservoir Ridge , MD
- Participate in and support overall customer service goals; efficiently handled a variety of customer inquiries regarding merchandise quality and ingredients
- Subject matter expert of stock quality and freshness
- Prioritize quality and efficiency in stock; minimize need for wasted product our customer's trust and confidence
- Excellent interpersonal skills to deal effectively with customers, employees, intradepartmental and other entities
- Excellent phone etiquette with advanced customer service skills, as well as strong time management skills
- Operate cash register and maintain knowledge of cashier procedures and policies
- Provided direction and support to customers in a prompt, friendly manner
- Communicate with consumer and business clientele via telephone
- Situate and manufacture planograms while zoning merchandise
- Conducted price/SKU look-ups, modifications, revision, and weekly advertisement signage
- Discharge incoming distribution and merchandise
- New employee policy and procedure training, introduction to sales floor customer service
- Supervise multiple projects; overseeing all completed work in an precise/timely manner.
Top 25% of class
San Antonio Education Partnership Scholarship Award
Member of Business Student Organization Club
3.5 GPA
Dean's Scholarship
Retail: Computer Proficient, Customer Service, POS system operator
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Resume Overview
School Attended
- Oliver Wendell Holmes High School
- St Philip's College
- University of the Incarnated Word
Job Titles Held:
- Mailroom Clerk
- Customer Service Agent
Degrees
- High School Diploma
Accounting and Finance
Core Curriculum
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