LiveCareer-Resume

mail room clerk resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Detail-oriented student with strong technical skills, computer skills, communication skills and the ability to learn concepts quickly. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Cooperative team member
  • Outstanding interpersonal skills
  • Computer proficient
  • PowerPoint proficiency
  • Microsoft Office
  • Attention to detail
  • Issue resolution
  • Strong verbal communication
  • Quick learner
  • Proficient in a vast majority of smartphones/tablets
  • Item Scanning
  • Mail and Packages
  • Problem-Solving Skills
  • Workplace Safety
  • Mail Delivery
  • Customer Experience
  • Accurate Documentation
  • Retail Sales
  • Handling and Sorting Mail
  • Mail Sorting
  • Clerical Support
  • Daily Logs
  • Team Goals
  • Trash Removal
  • Customer Transactions
Work History
10/2022 to 02/2023
Mail Room Clerk Apex Systems , , New York, NY
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Stamped sealed and sorted mail for delivery to other brances.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Maintained customer satisfaction by responding to customer inquiries and complaints.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Updated and maintained mailing lists and customer records.
  • Used automated mail processing equipment to sort and collate mail.
07/2022 to 10/2022
COVID-19 Screener Avalon Health Care Group , , New York, NY
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
  • Assisted patients with therapy exercises as specified by care team.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Oversaw in-person and curbside patient registration and processing.
04/2022 to 09/2022
Delivery Courier Aarons , ,
  • Followed company policies and procedures during shift.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatch and customers for accurate delivery information.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Drove safely at all times to avoid accidents and harm.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Logged delivery information in tracking systems to enable real-time delivery status.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified package information to check for accuracy and completeness.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Tracked delivery status and updated customers for expected delivery time.
09/2021 to 12/2021
Driver Helper R.W. Smith & Co. , , Brooklyn, NY
  • Scanned and tracked packages for delivery accuracy and security.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to 50 pounds.
04/2020 to 02/2021
Delivery Courier Aarons , , New York, NY
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
  • Verified package information to check for accuracy and completeness.
  • Drove safely at all times to avoid accidents and harm.
  • Communicated with dispatch and customers for accurate delivery information.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
09/2020 to 02/2021
Warehouse Associate Danaher , ,
  • Operated box or straight trucks and cargo vans.
  • Entered quantity received against purchase order in computer system.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Checked packages and merchandise for damage and notified vendors.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
02/2018 to 07/2020
Stagehand Live Nation Entertainment Inc , , Brooklyn, NY
  • Constructed and decorated set pieces and props per design specifications.
  • Reviewed activities for production team to complete tasks on time.
  • Assisted crews with set building and pointed out problems that could be potential safety issues.
  • Assisted director with planning and completing film shots and B roll footage.
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
  • Developed and maintained successful relationships with media professionals.
  • Interacted positively with actors and actresses when escorting to and from trailers during filming.
02/2018 to 07/2020
Usher Emerald Downs , , Brooklyn, NY


  • Clean the theatre
  • Ticket sales
  • Handled crowd control to maintain order and prevent overcrowding.
  • Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Sold admission, processed payments, and issued tickets.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
03/2018 to 01/2019
Dishwasher Resort Lifestyle Communities , , Brooklyn, NY
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
05/2017 to 08/2020
Overnight Warehouse Highgate Hotels , ,


  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Kept work areas neat, clean and free from debris.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Prepared and checked outbound shipments for accuracy.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained neat, organized stockroom free of hazards.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
09/2017 to 02/2018
Barback Senior Living Communities , , Brooklyn, NY
  • Responded to customer questions and objections to address concerns and build rapport.
  • Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
  • Built relationships with customers to support ongoing sales and customer retention initiatives.
  • Trained and organized crew members to deliver flyers to complete daily goal.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained clean and organized front desk areas to uphold polished company image.
07/2014 to 08/2014
Caregiver Department Of Defense , , New York, NY


  • Supervision of toddlers
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with daily living activities, running errands, and household chores.
09/2012 to 12/2014
Front Desk Associate The Paradies Shops , , Queens, NY
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Performed basic daily bookkeeping tasks.
  • Answered guest questions and referred to local points of interest.
11/2019 to 06/2021
Sales Associate TJX Companies , , New York, NY
  • Solved customer challenges by offering relevant products and services.
  • Recorded accurate and efficient records in customer database.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Expected in 2020 to to
: Applied Mathematics
College of Staten Island - Staten Island, NY,
GPA:
Expected in 2016 to to
High school diploma:
Khalil Gibran International academy - Brooklyn, NY,
GPA:
Skills
  • Cooperative team member
  • Outstanding interpersonal skills
  • Computer proficient
  • PowerPoint proficiency
  • Microsoft Office
  • Attention to detail
  • Issue resolution
  • Strong verbal communication
  • Quick learner
  • Proficient in a vast majority of smartphones/tablets
  • Item Scanning
  • Mail and Packages
  • Problem-Solving Skills
  • Workplace Safety
  • Mail Delivery
  • Customer Experience
  • Accurate Documentation
  • Retail Sales
  • Handling and Sorting Mail
  • Mail Sorting
  • Clerical Support
  • Daily Logs
  • Team Goals
  • Trash Removal
  • Customer Transactions
Work History
10/2022 to 02/2023
Mail Room Clerk
City Expeditor ,
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Stamped sealed and sorted mail for delivery to other brances.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Maintained customer satisfaction by responding to customer inquiries and complaints.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Updated and maintained mailing lists and customer records.
  • Used automated mail processing equipment to sort and collate mail.
07/2022 to 10/2022
COVID-19 Screener
DocuSign ,
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
  • Assisted patients with therapy exercises as specified by care team.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Oversaw in-person and curbside patient registration and processing.
04/2022 to 09/2022
Delivery Courier
Breakaway Courier Store ,
  • Followed company policies and procedures during shift.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatch and customers for accurate delivery information.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Drove safely at all times to avoid accidents and harm.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Logged delivery information in tracking systems to enable real-time delivery status.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified package information to check for accuracy and completeness.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Tracked delivery status and updated customers for expected delivery time.
09/2021 to 12/2021
Driver Helper
UPS ,
  • Scanned and tracked packages for delivery accuracy and security.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to 50 pounds.
04/2020 to 02/2021
Delivery Courier
Club Feast ,
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
  • Verified package information to check for accuracy and completeness.
  • Drove safely at all times to avoid accidents and harm.
  • Communicated with dispatch and customers for accurate delivery information.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
09/2020 to 02/2021
Warehouse Associate
FedEx ,
  • Operated box or straight trucks and cargo vans.
  • Entered quantity received against purchase order in computer system.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Checked packages and merchandise for damage and notified vendors.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
02/2018 to 07/2020
Stagehand
Billie Holiday Theatre ,
  • Constructed and decorated set pieces and props per design specifications.
  • Reviewed activities for production team to complete tasks on time.
  • Assisted crews with set building and pointed out problems that could be potential safety issues.
  • Assisted director with planning and completing film shots and B roll footage.
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
  • Developed and maintained successful relationships with media professionals.
  • Interacted positively with actors and actresses when escorting to and from trailers during filming.
02/2018 to 07/2020
Usher
Billie ,


  • Clean the theatre
  • Ticket sales
  • Handled crowd control to maintain order and prevent overcrowding.
  • Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Sold admission, processed payments, and issued tickets.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
03/2018 to 01/2019
Dishwasher
Sweetgreen ,
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
05/2017 to 08/2020
Overnight Warehouse
Empire Merchants ,


  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Kept work areas neat, clean and free from debris.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Prepared and checked outbound shipments for accuracy.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained neat, organized stockroom free of hazards.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
09/2017 to 02/2018
Barback
Bk9 ,
  • Responded to customer questions and objections to address concerns and build rapport.
  • Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
  • Built relationships with customers to support ongoing sales and customer retention initiatives.
  • Trained and organized crew members to deliver flyers to complete daily goal.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained clean and organized front desk areas to uphold polished company image.
07/2014 to 08/2014
Caregiver
Shugah Baybees Child Development Center ,


  • Supervision of toddlers
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with daily living activities, running errands, and household chores.
09/2012 to 12/2014
Front Desk Associate
S.Y Kim Taekwondo ,
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Performed basic daily bookkeeping tasks.
  • Answered guest questions and referred to local points of interest.
11/2019 to 06/2021
Sales Associate
TJX Companies ,
  • Solved customer challenges by offering relevant products and services.
  • Recorded accurate and efficient records in customer database.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

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Resume Overview

School Attended

  • College of Staten Island
  • Khalil Gibran International academy

Job Titles Held:

  • Mail Room Clerk
  • COVID-19 Screener
  • Delivery Courier
  • Driver Helper
  • Delivery Courier
  • Warehouse Associate
  • Stagehand
  • Usher
  • Dishwasher
  • Overnight Warehouse
  • Barback
  • Caregiver
  • Front Desk Associate
  • Sales Associate

Degrees

  • High school diploma

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