Highly enthusiastic customer service professional with 12 years client interface experience. I am hands on, hardworking, motivated, personable, productive, resourceful, skilled, adaptable, analytical, articulate, creative dependable, last but not lease experience and focused.
- Microsoft Word, Excel Strong organizational skills
- Active listening skills
- Courteous demeanor
- Inventory control familiarity
- Customer service expert
- Seasoned in conflict resolution
Allen, TX, 02/XXX5 - 04/XXX5
Verified loads against shipping papers.Loaded and unloaded [Number] trailers each day.Handled merchandise in accordance with product handling standards.Pulled customer tickets to fulfill orders.Verified the contents of inventory loads against shipping papers.
Springfield, PA, 1999 - XXX2
- Assisted supervisor by providing office support at every level Worked at front desk providing customer service, information and directions Answered phones; performed secretarial duties, correspondence, filing, data entry Provided receipt for all transaction made for client, such a charge cards, cash and checks Attended team meetings to help adjust programs that would better assist the client's needs Responsible for mailroom operations such as sorting and delivery all interoffice mail Issued new and renewed occupational licenses to conduct business in Palm Beach County Compiled, copied, sorted, and filed records of office activities, business transactions Opened, sorted and routed incoming mail, answer correspondence, and prepare outgoing mail Studied all current with all Palm beach Tax Collector laws & organization's systematic policy Accountable for daily intake of all financial revenue total in over $50,000 per day Educated clients on requirements and procedures for their requested.
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow.
- Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.
- Assisted in organization of client files as well as Scanning of Client File Info.
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow.
- Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.
- Assisted in organization of client files as well as Scanning of Client File Info.
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow.
- Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.
- Assisted in organization of client files as well as Scanning of Client File Info.
Member : Palm Beach County EEOC Committee of Grant Review
where we receive proposals for from non-profit agencies for a year.
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Job Titles Held:
- Mail Clerk
- CLIENT SERVICE REP
Degrees
- High School Diploma
- Lejeune High - Jacksonville, NC, Onslow A Plus Certification Computer Learning Center FL
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