Friendly mail clerk with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft and lost or damaged mail.
Dedicated Office Assistant with over 9 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history achieving high data output.
❖ Operated office equipment such as copiers and fax machines.
❖ Implemented practical file system, which ensured smooth data gathering and presentation
❖ Retrieved requested files and delivered to appropriate personnel.
❖ Scanned and filed forms, reports, correspondence and receipts.
❖ Looked up information with computer programs.
❖ Reviewed files to check for complete and accurate information.
❖ Destroyed files and materials upon request.
❖ Entered information into computer databases.
❖ Contacted staff and customers to retrieve files.
❖ Answered incoming phone calls and sorted, distributed and sent mail correspondence.
❖ Scheduled and confirmed appointments for management team.
❖ Established and maintained positive and productive working relationship with
❖ Created PowerPoint presentations used for business development
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