Mail Clerk resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Skilled Service Manager knowledgeable about forecasting department goals and objectives. Highly effective at driving quality and service improvements to cultivate loyal, satisfied customers. Hires, trains, motivates and monitors performance of all service department staff.

  • Supervisory skills
  • Process improvement
  • Time management
  • Strong organization skills
  • Motivated self-starter
  • Fluent in English and Spanish
  • Implementation support
  • Valid MD driver's license
  • Communication
  • Provide solutions
  • Troubleshooting
  • Team building
  • Team management
  • Decision-making
Mail Clerk, 09/2012 to Current
AldiEnglewood, OH,
  • Assisted with copying, sorting, receiving, bundling, and record-keeper; other duties include delivering incoming/outgoing U.S., mail outside delivery service, and inter-office mail to include books, films, records, certified, registered, and insured mail
  • Maintain a good relationship with customers
  • Help trained colleagues on how to use the equipment and delivery routes
  • Observed machine operation and performing minor adjustments on automated mail processing equipment, including but not limited to a six-station inserting and mailing machine, computerized direct addressing and labeling equipment, scales, high-speed tabber, folder/pressure/sealer with inserter capability and x-ray machine
  • Set postage meters, and calibrate them to ensure correct operation
  • Consult with post office employees concerning mail rates, preparation of mailing
  • Determining postal costs for domestic and international mail
  • Assisted in running index cards, postcards and envelopes through equipment
  • Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage
  • Assist in sort incoming and outgoing mail, according to type and destination, by hand
  • Helping prepare and check pre-sorted mail
  • Obtained signatures from recipients of registered or special delivery mail
  • I am entrusted with the County van to pick up and deliver mail to various and multiple County offices and other destinations
  • Able to independently lift, push and pull 50 pounds or more
  • Coordinating for pick-up and delivery of completed print shop jobs
  • Register, certify, and insure letters and parcels
  • Using a computer and various other applications to automate processes, i.e. mailing/envelope labeling, postage changes, and email
  • Advising employees from all county departments and agencies about alternative mailing options and related costs
  • Charging postage due to mailing and business reply mail to the appropriate office
  • Other related duties as assigned
Badging Clerk, 07/2012 to 08/2012
1st Choice AgencyCity, STATE,
  • Perform all identification card and access card issuance related tasks to include researching and reviewing source documents, verifying eligibility and discussing entitlements.
  • Be accountable for all Access Card related stock items.
  • Routinely update the database for ID card issuance and track badges and access keys and produce finished badges.
  • Deactivate and report security violations
  • Maintain the Site Information (i.e. site name, site location address, site phone numbers, and site mailing address
Bulk Customer Representative and Merchandiser, 09/2008 to 12/2011
Pepsi Bottling GroupCity, STATE,
  • Established positive working relationships with primary contact at each account
  • Generated selling opportunities by maintaining and increasing shelf facings, cleaning shelving and rotating product
  • Merchandised product sections, build display and utilize point-of-purchase materials to stimulate sales
  • Interacted with store receiving personnel for acceptance load
  • Unloaded pallets of product from the trailer with an electronic pallet jack, and put the product in a designated area in the stores backroom
  • Knowledge of receiving and stocking goods
  • Suggest specific product purchases to meet customers' needs
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers
  • Stock shelves with products
  • Plan commercial displays to entice and appeal to customers
  • Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors
  • Track and trace goods while they are en route to their destinations, expediting orders when necessary
  • Examine products or materials to estimate quantities or weight and type of container required for storage or transport
  • Met store customers on the floor and discussed needs
  • Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages
Pet Care and Support Manager, 01/2005 to 05/2008
PetsmartCity, STATE,
  • Ensure that the store maintained clean and orderly throughout the day.
  • Managed all daily activities within the Pet Care Department.
  • Supervised all daily functions of store activity to ensure customer satisfaction.
  • Managed full and part-time shift schedules of employees and other personnel issues.
  • Delegated, assigned, and directed work tasks to associates.
  • Accountable for entire store operations as assigned in the absence of store management.
  • Ensured all policies and procedures are being administered and followed in the front end operations (i.e. cash control, checks authorization, processing purchases and returns, assisting customers with the merchandise).
  • Provided assistance to Banfield Animal Hospital.
  • Accountable for clean environment in the in-store grooming salon.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Interview, select, and train warehouse and supervisory personnel.
  • Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
  • Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.
Education and Training
High School Diploma: , Expected in 1998
Theodore Roosevelt Senior High School - Washington, DC,

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Resume Overview

School Attended

  • Theodore Roosevelt Senior High School

Job Titles Held:

  • Mail Clerk
  • Badging Clerk
  • Bulk Customer Representative and Merchandiser
  • Pet Care and Support Manager


  • High School Diploma

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