Self-motivated Accounting Student offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with two years extensive face to face retail experience.
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Awarded Two Home Depot All Star Awards during the first two years of employment. THD Homer Award for finding a wallet with $500+ and returning it during first week of employment.
Fundraising
Worked at a rapid pace to meet all customer needs.Rotate stock by SKU and receiving date. Transport goods from racks, shelves and vehicles. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Verified and recorded the count and condition of cargo received. Operated powered lift trucks such as Propane forklift and reach truck with little to no incident rate.
Verified that information in the computer system was up-to-date and accurate. Processed confidential personal form information. i.e. SSN, Birth records,etc. Managed daily office operations and maintenance of equipment.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.Developed effective relationships with all call center departments through clear communication.Properly directed inbound calls in phone queues to improve call flow. Maintained the front desk and reception area in a neat and organized fashion.
Member of Accounting Association. Former Student government representative. Former Tiger Ambassador. Former Players By The Sea Member.
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