Detail-oriented Records Clerk with several years of experience working as a logs and records clerk for over . aircraft Hands-on experience creating new records, sorting and classifying content and converting documents to other formats. Adaptable, organized and able to assist with other pertinent office and clerical duties.
Organized File Clerk offering expertise in organizing, documenting, planning and implementing clerical resources. Offering 5 years of administrative experience focused on record upkeep and accuracy. Proven history of performing effectively in deadline-driven environments, including complying with policies and adhering to regulations.
Filing systems expertise
Ability to maintain privacy
Scanning and coding documents
07/2016 - CurrentLogs and Records ClerkCompany Name | City, State
Retrieved, sorted, copied, and filed all documents and paperwork.
Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.
Created or updated records with new files or information.
Operated mechanized files to retrieve records.
Consolidated outdated files to inactive storage, following guidelines and legal requirements.
Implemented new filing system and created updated forms.
Followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to presentation to LCPO.
Implemented practical file system, promoting smooth data gathering and presentation creation.
Entered information into computer databases using Nalcomis OOMA with zero errors over 4.5 years.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Maintained updated records and knowledge of aircraft logbooks and Nalcomis OOMA.
Leveraged Fame and Nalcomis OOMA to input and compile data gathered from variaous sources.
Recognized by management for exceptional data entry and problem solving skills
09/2014 - 03/2016Assistant Store ManagerCompany Name | City, State
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Supervised in processing credit, debit, and cash payments to streamline sales.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
01/2015 - 01/2016Freight AssociateCompany Name | City, State
Created appropriate storage space within assigned areas, transporting and stacking received items safely.
Identified any discrepancies or irregularities within shipment or recovering systems and reported problems to supervisor.
Aided sales personnel in moving fixtures around warehouse or storage area.
Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
Picked and packed required merchandise from storage areas and delivered to sales floors.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Verified invoices against delivered merchandise to check shipment accuracy.
Gathered assigned merchandise and transported to store floor locations using hand trucks.
Checked shelves in all departments to ascertain which merchandise required replenishment.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Picked up all boxes and related trash from sales floor.
Updated signage to reflect current prices and help promote target merchandise.
Assessed floor displays to determine which merchandise required restocking.
Participated in year-end inventory and cycle counts aiding in loss prevention.
Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Secured products when transporting to different areas of store to prevent merchandise damage.
Frequently communicated with vendors to determine backorder availability and future inventory.
08/2012 - 08/2014Customer Service RepresentativeCompany Name | City, State
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assessed customer needs and upsold products and services to maximize sales.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Reviewed account and service histories to identify trends and issues.
Delivered service and support to each customer, paving way for future business opportunities.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
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Saint Leo University
Piper High School
Job Titles Held:
Logs and Records Clerk
Assistant Store Manager
Customer Service Representative
03/2021 Bachelor of Science : Business Administration And Management 03/2018 Associate of Arts : Liberal Arts And General Studies 06/2012 High School Diploma
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