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Logistics Specialist Resume Example

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LOGISTICS SPECIALIST
Objective
Recent graduate of a highly ranked university with extensive experience in customer relations and project management. Seeking to expand current skill sets and increase value as an asset to a company with opportunities for growth.
Highlights of Qualifications
Areas of Expertise
  • Customer service
  • Problem solving
  • Critical thinking
  • Administrative procedures
  • Filing/archiving

 

Technical Skills
  • Data entry and management
  • Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet Explorer, and 10-key by touch
 Personal Attributes
  • Genuine passion for helping people
  • High level of integrity and professionalism
  • Positive attitude with an enthusiastic desire to learn
  • Proactive and resourceful
  • Conscientious and detail-oriented
  • Articulate with exceptional communication skills
  • U.S. secret security clearance
Education
Bachelor of Arts Sociology Texas A&M University College Station, TX | May 2016 Specialization: Social Psychology
Work History
Amazon.com, Inc. Logistics Specialist | Moreno Valley, CA | November 2015 - January 2016
  • Cross-trained in three departments: Inventory Check & Quality Assurance, Outbound Processing, and Stow Processing.
  • Conducted product and inventory inspections; identified and rectified inconsistencies, deficiencies and discrepancies in inventory database.
  • Processed outbound orders and verified quality of products to ensure customer satisfaction.
  • Utilized performance improvement methods and strategies to consistently exceed 90% of daily productivity goals throughout tenure.
United States Navy Child Development Center Program Assistant | Oak Harbor, WA | January 2013 - January 2014
  • Collaborated with interdisciplinary team members to evaluate student\'s progress and recommend appropriate learning plans.
  • Prioritized the satisfaction of CDC customers by anticipating their needs, actively listening to concerns and complaints, and taking immediate action to expeditiously resolve issues.
  • Achieved the Star Customer Service award for consistently offering tactful, compassionate and engaging service no matter the circumstance.
  • Volunteered at sister CDC (Regatta location) and provided assistance in training new employees and substitute-teaching whenever necessary.
Mental Health Resource Center Emergency & Crisis Services Intern | Bryan, TX | August 2009 - December 2009
  • Prepared patient charts and verified intake packets, new patient paperwork, and treatment consent forms were properly completed, prior to admission.
  • Sorted, filed, and maintained accurate medical charts and electronic records of patient care, condition, progress and concerns.
  • Adhered to all HIPAA and MHMR policies when handling sensitive material to uphold strict patient confidentiality.
  • Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.
Gold's Gym International Customer Care Specialist | College Station, TX | August 2005 - March 2008
  • Established long-term customer relationships and received numerous positive reviews acknowledging work ethic and dedication to excellent customer service.
  • Executed accounts receivable and accounts payable duties; of which, included invoicing, researching charge-backs, discrepancies and reconciliations.
  • Adeptly operated a multi-line phone system, answering all queries, and transferring calls to the appropriate extensions when necessary.
  • Generated thorough reports regarding facility issues and member complaints. Communicated with maintenance and management to track progress of each work order and ensure all concerns were addressed.
  • Trained new staff on company operations, customer service concepts, and sales techniques.
Affiliations and Volunteer Experience

ALPHA PHI OMEGA

Project Lead & Member | August 2005 - Present

  • Participated in leadership development and community outreach workshops and networked with fellow student leaders at national APO events in order to become a more effective and well-rounded leader.
  • Led a 15 person team in a volunteer project for The Big Event designed to assist elderly/handicapped individuals in the community by completing tasks in and around their homes.

 

ANY SOLDIER

Care Package Fundraising & Drive Coordinator | September 2008 - Present

  • Single-handedly organized collection drives, letter writing campaigns, and events to assemble, decorate, and ship care packages to U.S. Service Members deployed overseas.

 

PEER ASSISTANCE & LEADERSHIP PROGRAM

Assistant Lead & Counselor | August 2007 - May 2009

  • Mentored special needs students and at-risk youth in an effort to instill a feeling of competence and positive self-concept in each child.
  • Created and directed individual and group activities designed to build character and encourage academic success of elementary-school children.
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Resume Overview

Companies Worked For:

  • Amazon.com, Inc.
  • United States Navy Child Development Center
  • Mental Health Resource Center
  • Gold's Gym International

School Attended

  • Texas A&M University

Job Titles Held:

  • Logistics Specialist
  • Program Assistant
  • Emergency & Crisis Services Intern
  • Customer Care Specialist

Degrees

  • Bachelor of Arts Sociology

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