logistics sales manager resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Skills
- Results-oriented
- Excel in Sales, administration
- Quick learner
- Ability to identify Critical issues & accurately
- Influencing without authority
- Presentation Skills
- Client-focused
- File/records maintenance
- Reports generation and analysis
- Training and development
- Operations management
- Client Relations
- Customer Satisfaction
- Feedback & Coaching
Education and Training
, Expected in 1998 ā ā High School Diploma : Medical Science - :
, Expected in 2002 ā ā Bachelor of Science : Botony & Zoology - : Botony & Zoology
, Expected in 2004 ā ā : Bachelor of Education - :
, Expected in 2004 ā ā Master of Science : - : Environment & Ecology ( Distance Education)
New York Real Estate Institute New York, NY Expected in 2018 ā ā Certificate : Property Management - :
New York Real Estate Institute New York, NY Expected in 2018 ā ā Certificate : Fair Housing - :
New York Real Estate Institute New York, NY Expected in 2018 ā ā Certificate : Law Of Agency - :
New York Real Estate Institute New York, NY Expected in 2018 ā ā Certifiacte : Landlord - Tenant Law Part 1 & 2 - :
New York Real Estate Institute New York, NY Expected in 2018 ā ā Certificate : Fundamentals of Real Estate Administration - :
New York Real Estate Institute New York, NY Expected in 2018 ā ā Ceritificate : Commercial Real Estate - :
Experience
American Logistics Group - Logistics Sales Manager
City, STATE, 01/2013 - 01/2018
City, STATE, 01/2013 - 01/2018
- Finding new clients & helping them with their transportation needs via OTR & Inter modal.
- Freight Brokerage with exceptional sales & performance, Training & managing team of 15 team leaders ensuring high performance, productivity & sales.
- Supervise logistics coordinators for their daily performance
- Assist with on-the job training/mentoring of logistics coordinators and improve accuracy and timeliness.
- Develop and maintain a working knowledge of procedures for all clients represented within team of logistics coordinators.
- Understand client contracts, monitor contract adherence, and interact with client management.
- Interact with other departments and management to identify and resolve issues.
- Participate in the development of current and future enhancements of Client services.
- Prepare reports and presentations as & when required.
- Track & trace shipments & sending proactive notification to clients to meet deadlines
- FTL / LTL Shipments ( Reefer & Dry ) throughout US & Canada
- Negotiating contract with prospective clients & carriers, in person meeting with prospect clients
- Preparing presentation for prospect clients/ customers
Dell International Services - Resolution Expert
, STATE, India 04/2007 - 11/2012
, STATE, India 04/2007 - 11/2012
- Handling customer queries and resolving them on the call.
- Creating Excel based Intra-day, Daily reports for Average Handling time.
- Mentoring reps for taking quality calls by auditing calls within the team for Canada consumer customer care.
- Handling escalations & team ,organizing fun activities within the team (like birthdays, anniversaries, potluck, outings) to build a strong bond as a team.
- Won awards in weekly rewards & recognition.
- Won Titan Award for performance .
- Completed all the initiatives assigned within the team such as outage tracker, AHT daily reports, Exception reports on daily basis.
- Managed & trained team of 18 individualĀ & helped them perform & achieve targets on daily basis.
Excel Callnet Pvt Ltd - Senior Telesales Representative
, STATE, India 04/2005 - 04/2007
, STATE, India 04/2005 - 04/2007
- Responsible for Telesales for T-mobile
- Won best performer award for 6 consecutive months
- Trained & mentored new joining to help them achieve their targets
- Floor support for 1 year , helping team members grow
Skills
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Resume Overview
School Attended
- New York Real Estate Institute
- New York Real Estate Institute
- New York Real Estate Institute
- New York Real Estate Institute
- New York Real Estate Institute
- New York Real Estate Institute
Job Titles Held:
- Logistics Sales Manager
- Resolution Expert
- Senior Telesales Representative
Degrees
- High School Diploma
- Bachelor of Science
- Master of Science
- Certificate
- Certificate
- Certificate
- Certifiacte
- Certificate
- Ceritificate
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
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