Meticulous Logistics Manager with desire to find effective solutions to performance issues and high freight costs. Experienced in mentoring employees and enforcing safety procedures. Offers successful career history spanning more than 17 years.
Skills
Fleet dispatch
Customs compliance
Purchasing management
Transportation management systems
Profit and loss management
Safety standards
Mentoring and training
Logistics oversight
Logistics management
Staff training and development
Shipping cost reduction
Project planning and scheduling
Policy development
Vendor management
Resource planning
Staff development and oversight
Education and Training
Olympic CollegeBremerton, WAExpected in – –:Accounting - GPA:
Experience
Cogent Communications Group, Inc. - Logistics Manager New Orleans, LA, 01/2018 - Current
Maintained high standards of internal and external customer service.
Demonstrated exceptional customer service to both internal and external customers.
Supervised daily management of logistics and transportation activities, eliminating waste and increased efficiencies.
Collaborated effectively in cross-functional team-oriented environment.
Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
Created and enforced policies and procedures for entire logistics team.
Relayed information between drivers and recipients regarding ETA and potential delays.
Worked with company leadership to manage information and physical security requirements.
Updated customers and interdepartmental employees on critical shipments upon request.
Atlas Copco Drilling Solutions - Logistics Specialist Santa Maria, CA, 05/2015 - 01/2018
Organized and maintained order documentation.
Kept deliveries on track and provided timely status updates.
Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
Managed inbound and outbound delivery schedules for optimal flow of goods.
Improved lines of communication between company and customers.
Coordinated import and export operations, adhering to tight schedules and deadlines.
Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
Aided senior leadership with report generation to utilize process improvements.
Coordinated with freight forwarders to expedite international shipments.
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