Manager dedicated to continuous process improvement in the face of rapidly evolving andchanging markets. Extremely results-oriented and proactive in addressing and resolving problems. Dependable in bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Exceptional interpersonal communication
Client account management
Human resources management
Logistics Manager, 08/2014
to 10/2014 C.S.W. – Olympia,
Developed a comprehensive standard operating procedure which cut product loss, and improved inventory control, and tracking systems.
Maintains 100% accountability of inventory in a fast-paced, high-turnover environment that is both error free, and efficiently managed.
Identified and made multiple recommendations pertaining to process-inefficiency that resulted in improved inventory control, and reduced costs associated with prior shortcomings.
Operations Manager/ Program Manager, 11/2012
to 03/2014 United States Army – Fort Lewis,
Directed the operations of 12 managers in a fast paced, results-oriented environment.
Prioritized safety and compliance within all managerial positions, to include overseeing operations in hazardous conditions by enforcing safety discipline which limited injuries incurred by employees.
Utilized lean tools, and implemented process improvement initiatives which helped increase productivity, while conserving man-power.
Directed the daily operational assignments for multiple departments within the organization in order to meet work forecasts and determine productivity requirements.
Developed and rolled out new policies.
Department Manager/ Area Manager, 07/2009
to 11/2012 United States Army – Fort Lewis,
Managed multiple cross-function teams with up to 55 employees.
Streamlined operations by improving standard operating procedures for task execution which enabled subordinates to assume duties as team leaders at an accelerated rate.
Selected and promoted to senior-level management positions 6 years ahead of the industry average rate.
Contributed directly to the success of the team that was identified as the best out of a field of 6 multiple times.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Program Manager, 01/2007
to 07/2009 United States Army – Fort Bliss,
Developed a training and certification program for an experimental weapons system that the defense industry was fielding.
Developed a training program that increased weapon system effectiveness by raising qualification scores for the organization by 500%.
Ran a program for an experimental weapons system prior to acquisition by the client that identified design flaws; fault reporting potentially saved thousands of dollars in procurement costs.
Collected system faults and relayed corrective actions to the system vendor in order to facilitate needed changes prior to acquisition by the client.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Regional Recruiting Manager, 10/2004
to 01/2007 United States Army – Muncie,
Selected over 5 peers to serve in the senior position of Regional Recruiting Manager which was responsible for an area covering 10 mid to small cities spread across two states.
Selected as the company's Top New Recruiter in 2004 by outperforming 12 peers through both contract quality and contract write-rate achieved.
Engaged community leaders and built professional relationships to drive lead generation for qualified candidates for recruiting activities.
Maintained a contract write-rate of 1.84 which is 35% higher than the industry average.
Conducted interviews and executed background checks for every applicant.
Team Leader/ Crew Supervisor, 09/1999
to 10/2004 United States Army – Fort Sill,
Supervised the daily operations for a team of 12 people by developing training plans and overseeing daily activities.
Selected as the best candidate out of 30 peers in an interview based panel competition pertaining to managerial competencies earning the title of Manager of the Year.
client, fast, inventory, inventory control, managerial, Excel, Microsoft Office Products, Power Point, Word, weapons, process improvement, procurement, quality, Recruiting, Recruiter, reporting, safety, SAP