Strong background with Wal-Mart with a broad and solid experience in working with varied people from management to hourly associates. Excels in providing excellent customer service. Make it a point to instill in others the importance of consistent and value-added services to customers. Highly focused, strives for excellence as well as a self-motivator.
Daily looking to identify opportunities to make business decisions a streamline success.
All around people person. Strong working knowledge with all Wal-Mart systems .
Able to recover promptly from unfortunate circumstances.
Hard working and self-motivated sets realistic and measurable department goals.
Is able to implement change in a reluctant environment.
Effectively resolves conflicts between individual needs and requirements of the organization.
Logistics Load Manager , 07/2010 to Current Wal-Mart – Bentonville, AR
Monitor drivers and or equipment utilization to coordinate service and schedules.
Oversee all communications within Region three and four assigned territories.
Ensure timely and efficient movement of trucks, according to store orders and delivery schedules.
Determine amount of personnel required, according to workload every day to keep location at maximum efficiency.
Customer Service, 08/2006 to 07/2010 Wal-Mart – Bentonville, AR
Daily monitoring the loads for over five states in region four as well as helping out in other states as workload dictates.
Track loads delivered by the fleet daily to ensure on time delivery.
Monitor trailers at vendors in area to keep trailer idle time to a minimum.
Loss Prevention, 07/2003 to 07/2006 Wal-Mart – Bentonville, AR
Inspect buildings, equipment, or access points to determine security risks.
Maintain documentation or reports on security-related incidents .
Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
Shipping and, Receiving, 05/1992 to 07/2006 Wal-Mart
Responsible for monitoring report to ensure receiving freight was at designated location in a minimum time frame.
Daily ensured received freight was at designated location in a minimum time frame.
Crane Operator, 08/1987 to 10/1990 United States Army – Fort Leonard Wood, MO
Train and evaluate staff, provide appropriate feedback regarding performance and training requirements.
Enforce, track and insure compliance with all organization policies and procedures.
Assist in recovery of million dollar equipment
High School Diploma: college preparation, 1987 Joplin High School - Joplin, MO