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Logistics Account Manager Resume Example

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LOGISTICS ACCOUNT MANAGER
Summary
Logistics account manager specializing in building lasting customer relationships by understanding their transportation needs and providing cost-effective solutions. Over five years in managing operations by ensuring shipments are arranged according to DOT standards and tracked to confirm deliveries are completed. By utilizing my exceptional organizational skills, I am able to multi-task in a fast paced environment and maintain a clear understanding of the level of customer service that must be provided to further the growth of the customer relationship.
Skills
  • Customer service-oriented
  • Results-driven
  • Strategic account management and development
  • Knowledge of 3PL Industry
  • Strong interpersonal skills
  • Negotiating and scheduling
  • Formulating competitive quotes based on seasonal market changes
  • Skilled organized multi-tasker
  • Knowledge of multiple modes of transportation
Experience
Giltner Logistic ServicesJune 2015 to CurrentLogistics Account Manager
Irving, TX
  • Maintain and grow customer relationships while increasing overall revenue for the company
  • Provide customers with excellent service by providing competitive rates while ensuring all requirements are met
  • Keeping open communication so customers can trust that they have a reliable support team
  • Exceed customer expectations by providing solutions to out of the norm requests
  • Build and grow carrier relationships by providing steady business when available and treating them with respect
Tango LogistxJanuary 2015 to June 2015Account Manager
Dallas, TX
  • Hired on to develop and grow the brokerage division of asset based company
  • Contacted customers daily to provide our cost effective services and ensuring their satisfaction
Con-way MultimodalJune 2013 to January 2015Logistics Account Manager
Frisco, TX
  • Build customer relationships and identifies their shipping needs
  • Develop new customers and business through sales leads
  • Present customers with cost-effective transportation solutions
  • Qualify and actively prospect for new customers
  • Shift responsibilities between operational and sales demands
Arpco TransportOctober 2011 to June 2013Dispatcher, Account Manager
Grapevine, TX
  • Utilize Transcore Keypoint Software to search, match, and dispatch national carriers to transport freight
  • Build relationships with national carriers and accounts to ensure top of the line customer service
  • Incorporating company policies and procedures to follow government regulations in the transportation industry
  • Reach out to potential clientele around the country to increase sales, gain dedicated carriers, and provide transportation services to enhance the industry
El Paso Import CompanyDecember 2010 to April 2011Assistant Manager
Fort Worth, TX
  • Providing the highest level of customer service for individuals and companies
  • Create detailed custom furniture orders and obtaining price quotes
  • Process payment transactions including customs orders, layaways, returns/exchanges
  • Maintaining an organized office and store layout
  • Responsible for updating store website and promoting the company
Brown Shoe CompanyOctober 2008 to November 2010Assistant Manager
TX
  • Assures effective implementation and execution of Company plans and strategies
  • Driving self and others to exceed in all Key Performance Indicators through effective customer interaction
  • Assures achievement of financial objectives including sales and management expenses
  • Achieved company certifications as well as being recognized for excellence customer service.
Education and Training
University of North TexasHigh School DiplomaUSA
Accomplishments
  • Increased productivity with national accounts including Pepsi Logistics, Kens Food, Sysco Corp., Yihe Seafood, etc.
  • Developed new brokerage division and exceeded expectations within the first year
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Resume Overview

Companies Worked For:

  • Giltner Logistic Services
  • Tango Logistx
  • Con-way Multimodal
  • Arpco Transport
  • El Paso Import Company
  • Brown Shoe Company

School Attended

  • University of North Texas

Job Titles Held:

  • Logistics Account Manager
  • Account Manager
  • Dispatcher, Account Manager
  • Assistant Manager

Degrees

  • High School Diploma

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