Loan Document Specialist 5 Resume Example Wells Fargo Home Mortgage

LOAN DOCUMENT SPECIALIST 5

Executive Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which team members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications

Operations management
Change management
Complex problem solving

Excellent communication
Analytic
Risk Management

Professional Experience

02/2017 to 09/2012

Loan Document Specialist 5 Wells Fargo Home Mortgage － Des Moines, IA

Determine viable solutions to make deals work while balancing high quality and provide work direction to Loan Documentation Specialists.
Ensure compliance with Company policies and government regulations.
Conduct side by side coaching sessions.
Track and assist in team member development.
Manage special tasks and projects.
Perform duties related to the processing and closing of loans.
Act as an escalation point for specialists to resolve issues and provide training process changes.

09/2012 to Current

Loan Administration Manager 2 Wells Fargo Home Mortgage － Des Moines, IA

Responsible for hiring, coaching, developing and supervising production specialist with an emphasis on efficient high quality reviews.
Obtain, review and deliver daily quality updates to production specialists.
Ensures compliance with Wells Fargo, investor, legal, regulatory or business policies.
Develops and implements operational, servicing, and documenting procedures/methods and work systems by being part of the implementation and project teams.
Process knowledge, evaluation and implementation of the following projects: Standard Work Steward, Credit Policy MLA representative, Change Control Board MLA representative, completed multiple projects with the Correspondent PMO team as well as ongoing projects (FHA handbook, FHA Simple refi, Unassigned/secondary, Tiered Loan Review, TILA/RESPA), Operational Excellence team.
Collaborate with business partners to ensure One Wells Fargo methodology in delivering a consistent client experience.

11/2010 to Current

Loan Document Specialist 4 Wells Fargo Home Mortgage － Des Moines, IA

Review incoming mortgage loans for purchase.
Analyze and validate all required documentation is within a loan package.
Leverage resources to get answer to complex file situations.
Approve, suspend or recommend for non-purchase loans based off the file review process.
Send the file to the correct department for purchase, resolution or non-purchase.
Produce high volume of loans with high accuracy.
Understand, embrace and implement process changes.

Education

May 2007

B.S: Business Management Iowa State University － Ames, IA Business Management

Affiliations

Diverse Abilities Team Member Network

Skills

Risk Mitigation identification and assessment, Time Management, Technical Aptitude, Collaborative, 360 Communication, Analytics driven, Training, Champion of Change, Project Management, System Controls and Enhancement support, Agency Relations, Leadership, Recognition

Additional Information

Achievements - *2016 1st and 4th quarter Team Excellence *2015 1st quarter Leadership Excellence *2015 1st quarter Team Excellence *2014 1st quarter Leadership Excellence *2014 2nd quarter Team Excellence *Annual Management Star Performer award in 2013 and 2014

Resume Overview

Companies Worked For:

Wells Fargo Home Mortgage

School Attended

Iowa State University

Job Titles Held:

Loan Document Specialist 5
Loan Administration Manager 2
Loan Document Specialist 4

Degrees

B.S : Business Management

Loan Document Specialist 5 Resume Example

Resume Score: 100%

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