Detail-oriented and driven Administrative Assistant with expertise in problem solving and managing daily office functions. Seeking new opportunities to become part of a team while working in a positive and professional environment.
Microsoft Office Proficiency
Meticulous Attention To Detail
Excellent communication skills
Excellent planner and coordinator
PA Public Notary
10/2014 to Current
Loan Administration CoordinatorESSA Bank & Trust – Stroudsburg, PA
Direct administrative functions for the Chief Operating Officer and Chief Lending Officer
Distribute company-wide announcements, booked conference rooms and coordinated catering for annual holiday breakfast.
Locate and attached appropriate files to incoming correspondence requiring replies.
Compile and analyze loan origination and trend reports.
Manage the Real Estate Owned portfolio
Frequently use word processing, spreadsheet, database and presentation software.
01/2009 to 10/2014
Assistant Branch ManagerESSA Bank & Trust – Stroudsburg, PA
Increased overall annual sales by incorporating several quality process improvements within the branch.
Oversaw a branch team consisting of three customer service representatives and four tellers.
Assist Branch Manager with business development.
09/2007 to 01/2009
ACH Origination Specialist ESSA Bank & Trust – Stroudsburg, PA
Worked along side Project Implementation Manager to develop a new business product for customers
Developed all policies and procedures for new product.
Conducted company-wide educational training for the sale of ACH Origination.
10/2002 to 09/2007
Customer Service Representative/SupervisorESSA Bank & Trust – Stroudsburg, PA
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
High School Diploma: Stroudsburg High School - Stroudsburg, PA