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Listing Clerk Resume Example

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LISTING CLERK
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Proficiency in Microsoft Office including Microsoft Word, Office, Excel, PowerPoint, and Outlook.
  • Well Organized, and efficient
  • Excellent communication, leadership, and problem solving skills.
Experience
United States Department of Commerce | Albany, New YorkListing Clerk08/2019 - 03/2020
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
Gladys Lewis Group Family Daycare | albany, New YorkDaycare Assistant Director01/2000 - 02/2020
  • Created agendas and communication materials for employees and clients.
  • Performed site evaluations, customer surveys and employee audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with employees and clients to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Worked closely with employees to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Implemented Daycare policy and procedures.
  • Maintained New York State requirements by following regulations.
  • Increasing enrollment.
  • Wrote, reviewed, and implemented curriculum.
  • Earned reputation for good attendance and hard work.
United States Postal Service | Albany, NYPSE Clerk09/2019 - 01/2020
  • Operated mail processing equipment and manually sorted mail.
  • Set goals and operating procedures that maximized employeeeffectiveness.
  • Recommended and sold services such as insurance and tracking.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Improved customer satisfaction by planning more effective routes and updating service standards.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Offered support and advice to newer personnel to improve performance.
  • Drove retail sales by promoting and selling stamps, envelopes and money orders.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Optimized area coverage by setting and adjusting effective schedules.
  • Operated forklifts and other heavy equipment to move large items and containers.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new opportunities.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Utilized Microsoft word, and excel to compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
Albany Community Charter School | Albany, NYLunch Aide02/2019 - 06/2019
  • Oversaw preparation and serving of more than 400 daily meals.
  • Managed 6 team members, including scheduling, training and conflict resolution.
  • Established nutritious menus in line with health standards and budget guidelines.
  • Processed payments and kept close eye on customers to check for signs of theft.
  • Directed and motivated 6 member team of cafeteria workers.
  • Tracked activities in daily logs and weekly update reports.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
Education and Training
The College of Saint Rose | Albany, NYBachelor of Arts in Business Administration05/2020
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Resume Overview

Companies Worked For:

  • United States Department of Commerce
  • Gladys Lewis Group Family Daycare
  • United States Postal Service
  • Albany Community Charter School

School Attended

  • The College of Saint Rose

Job Titles Held:

  • Listing Clerk
  • Daycare Assistant Director
  • PSE Clerk
  • Lunch Aide

Degrees

  • Bachelor of Arts in Business Administration

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