Line Cook Expeditor resume example with 11+ years of experience
(555) 432-1000 - - resumesample@example.com - -
As an Experienced Waitress I will bring enthusiasm, dedication and exceptional work ethic. I am Trained in customer service with in-depth knowledge of all types of cuisine along with being ServeSafe Certified. I feel I am highly versatile and adaptable to fast-pace and high volume, do to my many years in dynamic restaurants not only in FOH but as well as BOH. I am self-motivated, dependable and capable of achieving high performance with minimal supervision. I will work hard to meet the needs of any and all guest/customers while keeping calm and maintaining professionalism. Being an outgoing individual myself I have proven to have the ability to drive sales through exceptional customer service, being skilled at memorizing menu items, orders and upselling additional products. I feel a team is only as strong as their weakest link, learning from the individuals that are at your level and above is the best way to strengthen a team to its best ability.I'm dedicated at improving by taking the corrective critsium from both Management and Piers for maximum improvement to benefit the company I work for .
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- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Washed and peeled ingredients to prepare for use in different meals and recipes.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of over serving or underage drinking.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Prepared salads and appetizers to back up kitchen staff.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
- Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Operated POS terminals to input orders, split bills and calculate totals.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Up sold customers and optimized table-turns, outperforming wait staff average sales by up to 13%.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
- Complied with all company safety procedures, policies and regulations to promote safe working environment.
- Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Savannah Technical College - Savannah, GA
Savannah Technical College - Savannah, GA
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Resume Overview
School Attended
- Savannah Technical College
- Savannah Technical College
Job Titles Held:
- Line Cook/Expeditor
- Server, Trainer
- Server,Trainer
- Server,food Runner,shift Leader
Degrees
- Some College (No Degree)
- Culinary Arts Certificate
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