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Line Cook Expeditor resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

As an Experienced Waitress I will bring enthusiasm, dedication and exceptional work ethic. I am Trained in customer service with in-depth knowledge of all types of cuisine along with being ServeSafe Certified. I feel I am highly versatile and adaptable to fast-pace and high volume, do to my many years in dynamic restaurants not only in FOH but as well as BOH. I am self-motivated, dependable and capable of achieving high performance with minimal supervision. I will work hard to meet the needs of any and all guest/customers while keeping calm and maintaining professionalism. Being an outgoing individual myself I have proven to have the ability to drive sales through exceptional customer service, being skilled at memorizing menu items, orders and upselling additional products. I feel a team is only as strong as their weakest link, learning from the individuals that are at your level and above is the best way to strengthen a team to its best ability.I'm dedicated at improving by taking the corrective critsium from both Management and Piers for maximum improvement to benefit the company I work for .

Skills
  • High-volume dining
  • Price memorization
  • Food safety understanding
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Menu knowledge
  • Sales techniques
  • Safe food handling
  • Work well under extreme stress
  • Works well in in groups
  • Can take lead or let others lead with ease if need be
Experience
11/2018 to 09/2019
Line Cook/Expeditor Erickson Living Warminster, PA,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
03/2015 to 05/2018
Server, Trainer 99 Restaurants Milford, MA,
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of over serving or underage drinking.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
09/2013 to 05/2015
Server,Trainer Olive Garden City, STATE,
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Up sold customers and optimized table-turns, outperforming wait staff average sales by up to 13%.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
05/2006 to 12/2011
Server,food Runner,shift Leader Fannies On The Beach City, STATE,
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Education and Training
Expected in
: Emergency Medicine EMT Paramedic
Savannah Technical College - Savannah, GA
GPA:
Expected in 06/2008
Culinary Arts Certificate: Culinary Arts
Savannah Technical College - Savannah, GA
GPA:

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Resume Overview

School Attended

  • Savannah Technical College
  • Savannah Technical College

Job Titles Held:

  • Line Cook/Expeditor
  • Server, Trainer
  • Server,Trainer
  • Server,food Runner,shift Leader

Degrees

  • Some College (No Degree)
  • Culinary Arts Certificate

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