Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Expected in 05/2007 High School Diploma:
Memorial High School - Victoria, TX,
GPA:
- Ingredient inspection
- Foodservice sanitation
- Cutting and slicing techniques
- Food storage
- Food presentation
- Equipment cleaning and maintenance
- Effective prioritization
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- Food preparation
- Active listener
- Team-oriented
- Punctual and honest
- Multitasking
- Cleaning and organization
- Highly motivated
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Hard-working Cook brings detail-oriented approach to food preparation and handling. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.
06/2013 to 08/2020 Line Cook Red Lobster – Lansing, MI,
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
- Marinated food items according to corporate-provided instructions and recipes.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
- Washed and peeled ingredients to prepare for use in different meals and recipes.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Mentored and trained 25+ line cooks through patience and knowledge, improving overall quality and performance.
11/2015 to 01/2019 Cashier Sage Dining – Washington, DC,
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Resolved issues with cash registers, card scanners and printers.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
05/2012 to 06/2013 Line Cook Red Lobster – Largo, FL,
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
- Marinated food items according to corporate-provided instructions and recipes.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Operated fryers and grills according to instructions to maintain safety and food quality.
02/2008 to 01/2011 Call Center Representative Good Shepherd Hospice – Branson, MO,
- Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
- Documented customer inquiries and feedback, including service delivery suggestions in company database.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Explained key information regarding products and services to customers to encourage informed decision-making.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Documented conversations with customers to track requests, problems and solutions.
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