Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Education and Training
Expected in 05/2007
High School Diploma:
Memorial High School - Victoria, TX,
GPA:
Skills
  • Ingredient inspection
  • Foodservice sanitation
  • Cutting and slicing techniques
  • Food storage
  • Food presentation
  • Equipment cleaning and maintenance
  • Effective prioritization
  • Food preparation
  • Active listener
  • Team-oriented
  • Punctual and honest
  • Multitasking
  • Cleaning and organization
  • Highly motivated
Summary

Hard-working Cook brings detail-oriented approach to food preparation and handling. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.

Experience
06/2013 to 08/2020
Line Cook Red Lobster Lansing, MI,
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Mentored and trained 25+ line cooks through patience and knowledge, improving overall quality and performance.
11/2015 to 01/2019
Cashier Sage Dining Washington, DC,
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
05/2012 to 06/2013
Line Cook Red Lobster Largo, FL,
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
02/2008 to 01/2011
Call Center Representative Good Shepherd Hospice Branson, MO,
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Documented conversations with customers to track requests, problems and solutions.

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Resume Overview

School Attended

  • Memorial High School

Job Titles Held:

  • Line Cook
  • Cashier
  • Line Cook
  • Call Center Representative

Degrees

  • High School Diploma

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