Trustworthy and dedicated Lifeguard with over four years of experience overseeing team of qualified lifeguards. Accomplished expert with proven leadership skills when hiring and training talented employees, directing daily pool activities and safety protocol's. Positive and upbeat when communicating with staff to build confident and motivated team and outstanding community service, always putting the members needs above all others.
Skills
Team collaboration
Tracking attendance numbers
CPR certified
Swimming lessons
Data gathering
Emergency Response
Full safety compliance
Budget Management
Creative direction
Coaching and mentorship
Lifeguard procedures
Pool policies enforcement
Customer acquisition
Event planning
Experience
Lifeguard Assistant Manager, Promotion to Manager, 05/2019 - Current Akron Public Schools – Akron, OH,
Answered questions about facility hours, policies and programs.
Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
Supervised lifeguard team of 12 and assigned daily tasks.
Evaluated performance of staff and addressed areas needing improvement.
Taught team pool and deck safety rules and procedures.
Reviewed supplies inventory regularly and reordered when stock ran low.
Oversaw equipment storage space by assigning cleaning and organizing duties.
Relayed issues such as facility maintenance needs to supervisor.
Monitored daily pool activities and lifeguard performance.
Monitored behaviors for safety violations and took steps to prevent further violations.
Worked one-on-one with special needs students, delivering guidance and reassurance.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Kept equipment in good working order with frequent inspections and minor repairs.
Approved timesheets for payroll using MITC system.
Collaborated with system to coordinate scheduling around other facility events.
Tested lifeguards' skillsets using scenario simulations and tests.
Planned and ordered new equipment and supplies prior to peak season.
Developed employee schedules on 2 week basis for facility open 3-4 months per year.
Tutor, 04/2018 - Current Willow Valley Retirement Communities – Lancaster, PA,
Obtained feedback from parents to develop tutoring sessions focused on enhancing student learning.
Traveled to students' homes, libraries and schools to conduct tutoring sessions.
Monitored students' math skills using progress assessment tools.
Gave early intervention support to students just beginning to struggle with materials.
Assessed educational needs and incorporated fun and exciting activities to improve students' reading skills.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Offered insightful feedback and motivation to inspire students to work towards reading goals.
Delivered effective math tutoring for students in grades k through 9th.
Structured tutoring environment to promote productivity and foreign language learning.
Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
Supported students by identifying and addressing specific concerns.
Established reading goals and mapped out educational journeys for students showing literacy progress.
Supported student learning with live video sessions and pre-recorded instructions.
Reinforced classroom learning with additional discussion and specially prepared problems.
Helped students take advantage of other available subject matter and study resources.
Family Babysitter, 01/2015 - Current Anyone – City, STATE,
Coordinated after-school activities and transportation for 2-3 children for practices and events.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Helped children complete homework and special assignments daily to support academic performance.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Assisted children with bathing and potty training to instill good hygiene from young age.
Cared for children aged infant-12 years old, including tasks such as feeding, dressing and directing activities.
Calculated amount owed for services and collected payment from parents.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
Monitored children's safety and well-being to prevent accidents and falls.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Listened to parent directions and followed guidelines for all aspects of children's care.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Used appliances, equipment and vehicles correctly at all times.
Read variety of books to children to promote language development skills.
Lifeguard, 05/2017 - 09/2018 Carolina Pool Management Group – City, STATE,
Completed routine safety training and instructed all patrons to follow safety rules.
Monitored behaviors for safety violations and took steps to prevent further violations.
Maintained neat and clean pool area and clean water at all times.
Cleaned, brushed and vacuumed pool 1-3 times per day.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Kept equipment in good working order with frequent inspections and minor repairs.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Kept watch over swimmers to respond quickly to distress situations.
Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Partnered with fellow team members on new customer service program to promote seamless transitions.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Optimized customer service by resolving issues quickly and with courteous demeanor.
Education and Training
High School Diploma: , Expected in 06/2020 - Butler High School - Matthews, NC GPA:
Career And College Promise Program: Science Transfer Pathway, Expected in - Central Piedmont Community College - Charlotte, NC GPA:
: Nursing, Expected in - Wingate University - Wingate, NC GPA:
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