life enrichment manager and cna resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic LIfe Enrichment Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in my career. Experience Resident Activities Director with over 25 years of experience in the medical and long term care . Excellent reputation for resolving problems and improving customer satisfaction. In my previous and present jobs I performed every task and asssignment with high degree of skills and professionalism. My objective is to obtain a position that will fully utilize my skills and allow me continuous professional growth. I believe in execellence, dedication, creativity, and am compassionate about my work .

I believe that my qualications, education, and professional exeperience I will be a valuable asset to your team.


Jessica Claire

  • Computer proficiency
  • Clerical
  • Conflict resolution
  • First Aid/CPR
  • Good listening skills
  • MS Office
  • Computer skills
  • Multitasking abilities
  • Excellent work ethic
  • Adaptability
  • Responsible
  • Teambuilding
  • Compassion
  • Organization and Time management
  • Flexible & Adaptable
  • Customer service
Work History
Life Enrichment Manager and CNA, 01/2018 - Current
Lineage Logistics Wilmington, IL,
  • Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
  • Collaborated closely with residents, using effective communication to better understand favorite activities.
  • Planned approximately 2-4 off-campus activities per month for facility with 4-8 residents including lunch bunch, shopping excursions and religious worship opportunities.
  • Provided one-on-one programs and activities for residents unable to participate in group settings.
  • Coordinated holiday decorating of facility, garnering help of residents and volunteer staff..
  • Fostered excellence by example by "setting pace" and being hands on manager to staff.
  • Motivated and supervised 3 Life Enrichment Coordinators in delivering quality socialization for residents.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created customized care plans, working with nursing , management team and families to assess and meet individual needs.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Solved grievances and complaints by collaborating with residents.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Used Microsoft Word and other software tools to create documents and other communications.
Owner/Operator, 07/2013 - 01/2018
Bayada Home Health Care Peabody, MA,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Trained and motivated all employees to perform daily business functions.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed 9employees by supervising daily tasks.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Developed key operational initiatives to drive and maintain substantial business growth.
Resident Activities Director, 06/2010 - 01/2017
Zachary Manor Nursing & Rehabilitation Center City, STATE,
  • Provided respectful mobility assistance to individuals needing extra support.
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Engaged residents through events, small groups and personal attention.
  • Scheduled movies, entertainment and other special events.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
  • Documented preferences and helped develop relevant activities.
  • Maintained master calendar and all relevant records.
  • Promoted exceptional quality of life for all residents by innovating, organizing and conducting entertaining and stimulating activities.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Arranged outings as part of recreational program, including lunch bunch, fishing, picnics, and family visits.
  • Created and delivered recreational programs for small and large groups of residents.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Stretched minimum annual budget of $1000 to cover planned activities through creative use of resources.
  • Planned, implemented and evaluated activities for Zachary Manor
Home Health Aide, 07/2000 - 08/2010
Deaconess Home Services City, STATE,
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maintained clean, safe and well-organized patient environment.
  • Documented vital statistics and coordinated with health care providers.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Administered prescribed medications under direction of physician.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Constructed cognitively stimulating activities.
  • Provided direct personal care and administrative services to clients.
  • Kept close eye on behavior and emotional responses of clients, consulting with RN to address concerns and protect each person from any harm.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided information about health system navigation, patient rights and health information privacy.
No Degree: Fashion Merchandising And Interior Design, Expected in
Baton Rouge School of Computers - Baton Rouge, LA
Status -
High School Diploma: , Expected in 05/1987
Clinton High School - Clinton, LA,
Status -
  • Certified CNA
  • Certified Resident Activities Director
  • Servsafe Food Protection Manger
  • Owner Raliegh's Treasure and Event Solutions.
  • Awards
  • Home Health Aide Eexecellence Award 2005
  • Louisiana Healthcare Certificate of Achievement Bronze Award 2004
  • Home Helath of the Year 2005
  • Louisiana Healthcare Certificate of Achievement Gold Award 2006

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Resume Overview

School Attended

  • Baton Rouge School of Computers
  • Clinton High School

Job Titles Held:

  • Life Enrichment Manager and CNA
  • Owner/Operator
  • Resident Activities Director
  • Home Health Aide


  • No Degree
  • High School Diploma

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