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life enrichment director resume example with 15+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Focus
Team building, customer service, and continuous improvement are the driving forces in my career experiences. In my various management experiences, I have focused on enhancing staff development and cultivating a constructive environment when creating and implementing training programs within each company.
Summary of Qualifications
  • I have been involved from the beginning phases in the start-up of two Assisted Living and Memory Care Communities during my time with Legend Senior Living.
  • Throughout my career with Legend Senior Living, I coordinated with community and volunteer organizations while designing residential recreation programs that exceeded company expectations.
  • While managing the primary location, I collaborated with administration to expand current programs to Legend Senior Living's newly constructed facility and trained hourly associates on professional responsibilities and standard operating procedures. 
  •  Provided experience in operating and maintaining a budget within the company guidelines.
  • Possess skills that adds to value to other departments by being able to be a team player in all areas of the company. 
Professional Experience
07/2012 to Current Life Enrichment Director Sprenger Health Care Systems | Okatie, SC,
Develop programs to ensure continuous growth while residents adapt to the new environment
Prepare and distribute informative material that announces current and upcoming events through visual aids such as presentations, monthly calendars, and daily agendas
Collect information from residents utilizing testing and interview techniques along with discussion and observation
Maintain confidential up-to-date case reports in database for all clients that are reviewed by management and nursing staff 
Train Staff on programs and philosophy of the company in efforts to hire and retain the best associates possible
05/2011 to 07/2012 Life Enrichment Coordinator Harbor Retirement Associates | Princeton, NJ,
Developed training programs targeted at various clients' needs to improve quality of life
Reduced training costs and updated corporate standard budget reports for administration
Led weekly staff meeting reviewing programs and budgets to ensure all areas are compliant to company objectives
Delegated tasks to hourly associates to meet the needs of clients based on care plan objectives
* Ensured Life Enrichment Department remained in compliance with all state mandated policies and procedures
* Assisted in the creation of a "Plan of Correction" when other departments received deficiencies during stat inspections​
09/2010 to 05/2011 Players Club Associate Trio Healthcare | Fredericksburg, VA,
​* ​Increased volume and loyalty to the casino by attracting new clients and maintaining current personal relationships
​* Communicated promotions and upcoming events to current and former guests
​* ​Recorded guest comments, requests, and complaints in database and followed through to resolution
​* ​Maintained strict adherence to confidentiality agreements with guests regarding personal information​
07/2005 to 09/2010 Social Services Director Grace Living Center | City, STATE,
Served as a liaison for clients needing home health care or hospice services by advising client and families on best resources available to meet their individual needs
Communicated with state agencies to obtain and provide information regarding clients' needs and requests
Maintained thorough case history records and wrote detailed reports adhering to HIPPAA ​guidelines
Implemented transit system utilizing public transportation resulting in an 80% reduction transportation costs to Grace Living Center
* Hired and trained hourly associates on residents' rights and company expectations and philosophy​
Education and Training
Expected in 2001 to to Bachelor of Arts | Psychology-Human Resource Development Northeastern State University, Tahlequah, OK GPA:
 Minor Degree - Industrial Operations Management
Northeastern State University
CPR Certified
Activity and Social Services Certified in the State of Oklahoma
Alzheimer's and Dementia Training
End of Life Training
Tulsa County Food Handlers Permit

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Resume Overview

School Attended

  • Northeastern State University

Job Titles Held:

  • Life Enrichment Director
  • Life Enrichment Coordinator
  • Players Club Associate
  • Social Services Director

Degrees

  • Bachelor of Arts

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