Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Competent Credit Analyst bringing a wealth of experience in analyzing documentation to determine the level of risk involved. Offering excellent time management and interpersonal skills and a desire to work for a leasing and financial company.
Skills
Credit programs
Credit decisions
Data Analysis
Credit risk
Commercial and consumer clients
Financial statements expertise
Verbal and written communication
High risk account reviews
Business operations
Relationship development
MS Office
Problem resolution
Process improvement
Operational improvement
Supervision
Team management
Project organization
Customer And Client Relations
Records Management
Payroll And Budgeting
Office Management
Database Administration
Sorting And Labeling
Project Planning
Multi-Line Phone Proficiency
Report Development
Recordkeeping
Paperwork Drafting
Spreadsheet Management
Report Analysis
Work History
04/2013 to CurrentLife CoachThe Resource Center | Buffalo, NY,
Connected clients with available resources to improve plan success.
Encouraged clients to set and achieve reasonable goals on weekly basis.
Assessed student issues pertaining to depression, anxiety, and physical abuse to resolve conflicts between students, peers, and teachers.
Documented behaviors, treatments and non-compliance issues.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Led up to 20 individual sessions per week
Helped clients build life management and coping skills to handle daily needs and specific stressors.
03/2016 to CurrentCredit Repair SpecialistElwyn | Santa Clarita, CA,
Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
Reviewed customer files on regular basis to make sure receivables were in sound condition.
Made decisions and recommendations about extending lines of credit.
Improved understanding of financial statements, which helped in assessing risk.
Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
Performed credit reviews on corporations to assess financial conditions.
Minimized accounts receivable collections and reconciled customer billings and statements.
Conducted presentations to upper management and executive teams for loan recommendations.
Complied with internal controls and government regulations.
Increased customer satisfaction by resolving Product & Service issues.
Worked with customers to understand needs and provide customer support services.
Monitored social media and online sources for industry trends.
Maintained excellent attendance record, consistently arriving to work on time.
Drove operational improvements which resulted in savings and improved profit margins.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved problems, improved operations and provided exceptional client support.
Developed team communications and information for meetings.
03/2016 to CurrentManagerBonneville International | Seattle, WA,
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Created and finalized contracts for Credit Repair Service deals with customers.
Improved office operations by automating client correspondence, record tracking and data communications.
Handled all incoming business and client requests for information.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using CRM software.
Received, screened and routed incoming calls.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
06/2016 to 03/2020Multimedia ProducerNew Hope Fellowship Church | City, STATE,
Handled external communications with media and public relations professionals.
Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
Increased brand awareness through creation of innovative print and digital productions for major publications.
Determined optimal combination of media outlets for promotional campaigns and allocated resources according to consumer data analysis.
Coordinated launch of media campaigns with marketing, communications and sales departments.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved technical problems, improved operations and provided exceptional client support.
Education
Expected in No Degree | Business ManagementPhoenix University, Phoenix, AZ, GPA:
Expected in No Degree | Computer Software And Media ApplicationsColorado Technical College , Colorado Springs, CO, GPA:
Expected in No Degree | Criminal JusticeFlorence Darlington Technical College , Florence, Sc, GPA:
Expected in GED | Mount Pleasant High School, Elliott,SC, GPA:
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