Lieutenant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Deadline-driven and results-oriented Police Officer with over 31 years of experience coordinating investigations. Skilled at researching and reviewing case files, and interviewing subjects, targets and witnesses for information verification and corroboration. Resourceful leader focused on Alcohol Enforcement while leveraging creative problem-solving abilities to solve complex crimes and cases.

Detailed professional striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

  • Report preparation
  • Community relations
  • Innovative
  • Analyzing details
  • Interviewing skills
  • Case reviews
  • Conducting computer checks
  • Criminal investigation coordination
  • Event surveillance
  • Researching skills
  • Controlled tactical operations
  • Defensive tactics training
  • Testifying skills
  • Customer service focus
  • Quality assurance
  • Safety mindset
  • Friendly and outgoing
  • Problem solving strength
  • Highly motivated
  • Employee supervision and motivation
01/1993 to 01/2020
Lieutenant Warnermedia Burbank, CA,
  • Bagged evidence carefully and verified submission to proper department.
  • Obtained and executed search and arrest warrants in full compliance with legal protections.
  • Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
  • Performed undercover work in person or through remote communications such as telephone calls.
  • Testified in court cases to back up case evidence and detail timelines.
  • Opened investigations into issues brought up by individuals in the community.
  • Documented facts and statements gathered from complainants, witnesses and accused persons.
  • Liaised with legal staff, Magistrate's office and other federal law enforcement agencies to achieve favorable outcomes.
  • Performed yearly performance evaluations of unit detectives.
  • Managed investigations and prepared criminal cases for court.
  • Uncovered and corrected staffing problems.
  • Delegated assignments, set schedules and approved time requests.
  • Offered advice, guidance and leadership to junior detectives.
  • Testified under oath in administrative hearings and criminal court cases.
01/2005 to 01/2015
Retail Store Manager University Of Michigan Ann Arbor, MI,
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Used Point of Sale register system to complete transactions.
  • Directed and supervised staff performance.
  • Prepared and submitted nightly bank deposits.
  • Organized new stock for floor placement.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Grew revenue by improving sales and service strategies.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
09/1988 to 04/1993
Patrolman/dispatcher/records Clerk City Of Conway City, STATE,
  • Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Created or updated records with new files or information.
  • Consolidated outdated files to inactive storage, following guidelines and legal requirements.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered calls pertaining to violations of State and Local laws.
  • Worked traffic duty to include issuing traffic tickets and handling vehicular accidents.
  • As dispatcher, answered all incoming calls for assistance and dispatched officers to answer said calls.
04/1993 to 01/1993
Alcohol Enforcement Agent Alcohol Beverage Control Commission City, STATE,
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Co-operated with law enforcement agencies to provide evidence and assist with investigations.
  • Analyzed and evaluated information to determine appropriate course of criminal prosecution.
  • Reported results of investigations with written observations and photographs, and produced final reports.
Education and Training
Expected in 06/1988
Associate of Arts: Criminal Justice
Horry Georgetown Technical College - Conway, SC,

Radar Certified

BAC Certified

NCIC Certified

Have taken numerous law enforcement enhancement classes, including but not limited to community relations, deescalation of situations, dealing with general public, and sensitivity training.

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Resume Overview

School Attended

  • Horry Georgetown Technical College

Job Titles Held:

  • Lieutenant
  • Retail Store Manager
  • Patrolman/dispatcher/records Clerk
  • Alcohol Enforcement Agent


  • Associate of Arts

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