Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Certified administrative professional committed to quality performance, cognitive thinking, and management of organizational goals seeking a position as an Administrative Assistant. Exceptional organizational and communications skills. Operates well with minimal supervision to meet demanding objectives, offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

  • Multitasking
  • Data entry/45-50 WPM typing speed
  • Administrative research & support
  • MS Office
  • Confidential materials handling
  • Event planning
  • Process and procedure development
  • Clerical
  • Compliance management-licensing
  • Customer service
  • Vendor/Customer Account management
  • Organizational
  • Dedicated team player
  • Schedule management
  • Expense reporting
Work History
01/2020 to Current
Licensing Specialist/Facilities Management Ball Corporation Chantilly, VA,
  • Management of alarm registration renewal application process for alarm monitoring employees in NC.
  • Maintain physical and electronic files for all registered alarm monitoring personnel in NC.
  • Oversee continuing education training sessions to educate personnel on alarm monitoring compliance and regulatory standards as set forth by the state regulations.
  • Support of Legal department by entering contracts into contract management software (Novatus).
  • Management of minor appliance issues, scheduling repairs as needed.
  • Oversee office inventory activities, including ordering.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
03/2017 to 12/2019
Executive Assistant Iverify.US,Inc. City, STATE,
  • Maintenance of company business licenses working closely with Finance to ensure accuracy of financial information reported
  • Filing and maintenance of corporate reports, ensuring renewal according to state deadlines
  • Managed alarm employee license/registration in accordance with monitoring requirements as regulated by applicable states including fingerprint/criminal background check processing
  • Notary services for business-related contracts and other documents
  • Coordinated travel accommodations for staff and out-of-town visitors, including agendas and transportation
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Provided clerical support to internal staff by copying, faxing, and filing documents
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Improved organization of files and records by instituting new system that saved time and minimized audit errors
  • Scheduled and confirmed appointments and meetings for Executive and supervisory staff
  • Reduced administrative/building expenses by 30%
10/XXX9 to 03/2017
HR & Compliance Management Specialist Iverify.US, Inc. City, STATE,
  • Support of HR functions to include payroll assistance, job fair coordination, personnel filing and maintenance, planning of employee engagement activities, and candidate interview scheduling
  • Management of alarm company compliance to include customer alarm permit registrations, state/local business licenses, subcontractor compliance, employee alarm registrations, false alarm annual cost reduction by 15%, and SOS annual report filings and payments
  • Created/Implemented alarm permit management service proposal specific to high end customer adding value to service offerings
  • Documentation of state required processes and analyzed procedures to align with changing business needs
  • Notary services for 70% of business related contracts
  • Other duties as assigned
Expected in 06/XXX8
ECPI School of Technology - Charlotte, NC,
  • Graduated summa cum laude
  • Awarded Night Honor Student
Expected in 06/1997
High School Diploma:
South Mecklenburg High School - Charlotte, NC
  • April/2019 - April/2021: PACE CERTIFIED - PROFESSIONAL ADMINISTRATION (Professional Administrative Certificate of Excellence)
  • 2018: Employee of the Year - Iverify.US, Inc

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Resume Overview

School Attended

  • ECPI School of Technology
  • South Mecklenburg High School

Job Titles Held:

  • Licensing Specialist/Facilities Management
  • Executive Assistant
  • HR & Compliance Management Specialist


  • Associate of Science
  • High School Diploma

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