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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Well-organized and dedicated professional seeks to continue career in administrative/ customer support services by utilizing coordination, research, and problem solving skills
Skills
  • Word, Excel, Power Point, MS Paint, SureLc software, Booker, Admin123
Experience
02/2017 to 07/2017
Licensing Manager/ Administrator Licensing coordinator Department Of Homeland Security Romulus, MI,

I manage existing licensing of the sales staff, as well as renewals and new licensing as required for compliance.  I also assisted as Accounts Payable file clerk to an administrative assistant for the one out of 3 offices.

  • Monitor, process and document licenses and license renewals.
  • Complete business license applications, collecting and maintaining required supporting documents and signatures.
  • Research and document required operational licenses for the company.
  • Resolution of licensing issues as needed.
  • Keep current on industry changes and updates.
  • Monitor, process appointment with individual carriers.
  • Monitor new business status.
01/2015 to 02/2017
Licensing Coordinator/ MGR Consolidated Container Company Llc Chippewa Falls, WI,

I manage existing licensing of over 100 sales staff, as well as renewals and new licensing as required for compliance.  

  • Monitor, process and document licenses and license renewals.
  • Complete business license applications, collecting and maintaining required supporting documents and signatures.
  • Research and document required operational licenses for the company.
  • Resolution of licensing issues as needed.
  • Keep current on industry changes and updates.
  • Trained agents on how to use certain websites for their certifications.
06/2013 to 01/2015
Member Services Associate/ Collections/ Provider Services Emcor Group, Inc. Defuniak Springs, FL,

Focus on member service and making sure that clients account was up-to date.

  • Assisting providers with client benefits.
  • Assist Members with benefits questions.
  • Plan Cancelation.
  • Client refund.
  • Late Payment Collection.
  • Assisting Providers with plan benefits.
01/2012 to 09/2012
Administrative Assistant DreamWorks Animation City, STATE,

Held positions of increased responsibility ranging from an Accounts Payable file clerk to an administrative assistant for the Research and Development department.

  • Accurately managed multi-staff calendars for the R & D dept.
  • including the dept. MGR.
  • Tracked and recorded staff dept. expenses, time-off, and prepared expense reports.
  • Ensured weekly intern reports and scrum reports were collected within time-deadlines.
  • Researched and verified locations for requested documents from the audit team.
  • Audited reports accurately for key information prior to staff and vendor reimbursement.
  • Provided assistance in Oracle database entry for key expense and invoice reports.
  • Assisted staff with filing, copying, and answering multi-phone lines during work lulls.
  • Coordinated the departments lunch meetings, travel, and car rentals.
  • Provided support digital Ops dept. with virtual scheduling collaboration support hotline.
04/2011 to 01/2012
Operations Assistant Caju Catering City, STATE,

Duties ranged from administrative assistant to kitchen operations and event support specialist.

  • Assisted the Director with scheduling, filing, client follow ups, and accurate cash transfers.
  • Provided kitchen prep support to Executive Chef that increased performance output 25%.
  • Helped Event Coordinator manage staff in event policy and performance standards.
10/2004 to 04/2011
Administrative Assistant Advantage Agents Alliance City, STATE,

Duties involved corporate responsibility, including assistant to the president to an insurance agency representing 50 major clients throughout the United States.

  • Selected above 3 peers to provide executive-level admin support to the president.
  • Responsible for handling the president's licensing procedures to all legal standards.
  • Successfully taught fundamentals of software data entry and navigation to 6 new hires.
  • Established an effective vendor service tracking program that cut paper costs by 20%.
01/2004 to 10/2004
Service Station Attendant Citgo Gas Corporation City, STATE,

Managed front counter operations and general maintenance to one of the busiest gas stations in the greater coconut creek area.

  • Accurately accounted for all cash and credit sales totaling thousands on average.
  • Prevented delays in service and supplies by restocking all items and re-fueling on time.
Skills
Accounts Payable, administrative assistant, admin support, agency, benefits, copying, credit, Client, clients, data entry, English, expense reports, filing, Focus, insurance, legal, Director, meetings, Excel, Power Point, Word, multi-phone lines, navigation, Oracle database, Paint, Portuguese, Research, sales, scheduling, scrum, Spanish
Languages
English, Portuguese and Spanish
Education
Expected in 2001
: Video Production
The Art Institute of Fort Lauderdale - Fort Lauderdale, FL
GPA:
Attended for a year did not finish program
Expected in 1999
: Pre-Med
Liberty University - Lynchburg, VA
GPA:
Attended only for semester
Expected in 1999
High School Diploma:
Wheaton High School - Wheaton, MD
GPA:
Expected in 1998
Certificate: CNA
Thomas Edison School of Technology - Wheaton, MD
GPA:

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Resume Overview

School Attended

  • The Art Institute of Fort Lauderdale
  • Liberty University
  • Wheaton High School
  • Thomas Edison School of Technology

Job Titles Held:

  • Licensing Manager/ Administrator Licensing coordinator
  • Licensing Coordinator/ MGR
  • Member Services Associate/ Collections/ Provider Services
  • Administrative Assistant
  • Operations Assistant
  • Administrative Assistant
  • Service Station Attendant

Degrees

  • High School Diploma
  • Certificate

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